NOC Manager at Alan Dick and Company

Job Details

We are seeking highly competent, motivated, qualified and experienced staff to fill various vacant positions within the organization in Operations and Maintenance of GSM cellular sites and related infrastructure, in the following positions.

Main Responsibilities

• Managing shifts and assigning responsibilities to the NOC teams
• Ensuring Preventive Maintenance Reports. Power Meter readings and Fueling Reports are done within the allocated timelines and as per schedule.
• Ensure proper fault detection on either/all Radio Network & Transmission elements
• Ensure first line fault resolution and identification of potential risks and actions are taken to mitigate failure.
• Making sure all incident reports are resolved, tracking and reporting on resolutions
• Spares requisition based on escalated faults
• Weekly Performance analysis based on failure reports.
• Spares and Consumables Budget Management
• Compiling reports at scheduled intervals

Relevant Experience, Educational background and Qualifications

• Diploma/HND/University degree in electrical/ electronic from a reputable institution with a bias in telecommunications / Computer Science CCNA certification/ CCNP certification
• A minimum of 3yrs experience In Telecommunications.
• Experience providing field support
• Strong planning and organization skills
• Good time management skills
• Attention to detail,
• Ability to work under pressure
• Possess good communication skills