Restaurant Shift Manager at Frank Management Consult Ltd

Our client a chain of restaurants is currently seeking to fill the role of a Shift Manager. The successful Candidate will supervise lower level staff & ensure:  employees show up for work, all assigned tasks is completed, customers are happy, and all business runs smoothly.

Roles & Responsibilities:

• Scheduling and directing staff in daily work assignments to maximize productivity.
• Ensuring food quality and service standards were consistently met.
• Actively participate in proper restaurant supervision and staff training.
• Addresses and resolves customer inquiries and complaints.
• Report on sales and costs to make accurate future weekly projections
•  Revising operations in menu offering, scheduling, and staffing adjustments to increase efficiency
• Ensuring compliance with legislative issues operational standards, company policies
•  Estimating food needs, placed orders with distributors, and scheduled the delivery of fresh food and supplies.

Minimum Requirements:

• Diploma in Culinary Studies
• 5 Years work experience in in the food Service Industry
• On or off-site management training prior to start date required
• Capable team leader; can provide constructive feedback and support
• Verbal and written communication skills
• Adept at assessing situations and making decisions
• Available for flexible schedule
• Professional appearance and demeanor