Job Vacancies at Frank Management

Our client a chain of restaurants is currently seeking to fill the role of a Shift Manager. The successful Candidate will supervise lower level staff & ensure:  employees show up for work, all assigned tasks is completed, customers are happy, and all business runs smoothly.

Roles & Responsibilities:

• Scheduling and directing staff in daily work assignments to maximize productivity.
• Ensuring food quality and service standards were consistently met.
• Actively participate in proper restaurant supervision and staff training.
• Addresses and resolves customer inquiries and complaints.
• Report on sales and costs to make accurate future weekly projections
•  Revising operations in menu offering, scheduling, and staffing adjustments to increase efficiency
• Ensuring compliance with legislative issues operational standards, company policies
•  Estimating food needs, placed orders with distributors, and scheduled the delivery of fresh food and supplies.

Minimum Requirements:

• Diploma in Culinary Studies
• 5 Years work experience in in the food Service Industry
• On or off-site management training prior to start date required
• Capable team leader; can provide constructive feedback and support
• Verbal and written communication skills
• Adept at assessing situations and making decisions
• Available for flexible schedule
• Professional appearance and demeanor

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Our client a leading Sharia’h compliant Real Estate company in Kenya is currently seeking to fill the role of an Operations Manager. The ideal candidate should be a strategic leader able to identify a good investment be great negotiators, budgeter, and able to make projections.

Reports: Reporting directly to the Executive Director

Roles & Responsibilities:

• Hiring, training, and consulting of additional team member
• Liaise with superior to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Oversee customer support processes and organize them to enhance customer satisfaction
• Review financial information and adjust operational budgets to promote profitability
• Revise and/or formulate policies and promote their implementation
• Set up and maintain an effective filing system for all staff and property records, leases, correspondence, etc. for preservation and also ease of retrieval.
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
• Supervise staff from different departments and provide constructive feedback
• Identify and reporting on business opportunities in target markets
• Develop and maintain an up to date tracking system for ongoing projects to ensure timely attention.
• Keep directors informed of performance through monthly reports.
• Representing the business at conferences, trade fairs and networking events
• Coordinates the purchase, installation, and maintenance of all office equipment
• Manage procurement processes and coordinate material and resources allocation
• Effectively communicate the company’s product offering and their value proposition through proposals and presentations

Minimum Requirements:

• Degree/ Diploma in Business, Real Estate, Architecture or Urban Planning
• 5 Years + experience working in real estate development, project management and project costing of new
• Good understanding of the Real Estate Market Trends in Kenya
• Excellent organizational and leadership abilities
• Outstanding communication and people skills
• Knowledge of industry’s legal rules and guidelines

Key attributes:

• Mature individual 35 Years +
• Good understanding of the real estate trends in Kenya
• Sales Targets of KES  10 Million + per Month