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  • Posted: Oct 10, 2018
    Deadline: Oct 15, 2018
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    Janta Kenya is a HR Consultancy firm established with an objective of encompassing integral and necessary skills that most individuals and organizations need in everyday business. We have a team of professional HR consultants with extensive experience in all people management issues, and we are therefore well placed to offer advice for private, public and n...
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    Garden Restaurant Supervisor

    Our client in the hotel industry is seeking to recruit a Garden Restaurant Supervisor to join their dedicated team in Thika.

    Salary: Kshs 23,000

    Responsibilities

    • Create a sense of welcome and personalized service excellence for our guests
    • Display an active presence in our dining rooms and public areas, interacting with guests and colleagues
    • Effectively manage the systems in place to deliver superior service
    • Monitor resources, ensuring the tools are available to deliver services that meet and exceed guest expectations
    • Ensure appropriate performance management of colleagues in accordance with Fairmont standards, policies and procedures
    • Seek out new ways to enhance service and increase profits through effective and innovative promotions and marketing opportunities
    • Maintain a constructive, harmonious and communicative working relationship with all supporting departments
    • Champion the ongoing professional development, and work satisfaction of all colleagues
    • Ensure financial reporting is maintained and accurate
    • Monitor and manage labour costs and expenses daily, with a focus on meeting and improving financial targets
    • Ensure a clean and safe working environment, consistently promoting colleague health and safety
    • Promote and develop a culture of environmental awareness and responsibility
    • Ensure that the outlet maintains a first class, positive visual impact including ambience, cleanliness, decor and service flow
    • Set a positive example for Food & Beverage colleagues through exemplary dress, grooming and self-discipline and monitor colleague performance in these areas
    • Inspect menus, cutlery, linen, china, and glassware & equipment/tools on a regular basis ensuring they are clean, well maintained and consistent

    Qualifications:

    • At least 3 years proven experience at supervisory level.
    • Proven track record of positive people skills and team leader abilities
    • Must possess excellent communications and presentation skills
    • Strong organizational and administrative skills
    • Energetic, enthusiastic, self-motivated and a definite team player
    • At least a diploma in a hospitality related course
    • Human resource management skills
    • Exemplary customer service skills
    • Pleasant personality
    • Ability to train others
    • Flexibility (duties and shifts)

    Method of Application

    If you meet the above qualifications kindly send your CV to vacancies@jantakenya.com to reach us on or before 15th October 2018 clearly indicating Barista on the subject line.

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