Sales Executive at Grant Thornton Kenya

Job Summary

Our client in the Construction industry is looking for a Sales executive, who will assume the responsibility of improving the level of service to enhance the profitability of the organization.

Main responsibilities

• Identifying new sales channels and opportunities
• Liaising directly with clients, maintaining a thorough follow up on sales leads with them
• Address business inquiries from customers and follow up on customer invoicing & ensuring deliveries are prompt
• Supporting potential customers on mix designs, on-site trials, lab trials, product selection and troubleshooting
• Negotiate with the customers to secure the sales and obtain conclusive orders
• Quote prices accurately, while completely ensuring customer understanding of the company terms and policies
• Generating competitor information based on market intelligence
• Continuous feedback and input to management, Sales Manager
• Carrying out professional product presentations insisting on benefits of product range, and coordinate marketing activities
• Developing key accounts: new products, relationships and forecast
• Maintain existing accounts and establish new accounts and to organize appointments and proposals and to follow up with the customers on regular basis to ensure customer satisfaction
• Providing basic product training on product information to customers
• Communicating with line managers on technical issues. 
• Follow up on order deliveries, local logistics and payments
• Handling of Customer correspondences and resolving Customer complaints
• Conducting the required market research and reporting back to management with recommendations for appropriate action
• Representing and protecting the right image for the firm in the market place.
• Ensure adequate stocks are kept to service customer requirements.
• Maintain Customer Delivery Excellence Care Program, by disseminating timeous Orders to Customer Service Unit, with the accurate information, i.e. Price, Quantity, packaging, delivery and payment terms.
• Uphold confidentiality in prices
• Debt collection on all related accounts
• Monthly evaluation in coordination with the sales manager to review activity, performance and set targets

Qualifications

• At least three years’ experience in the sales executive role
• A degree/ diploma in the following discipline: Sales & Marketing
• Experience in a construction/manufacturing  industry is preferred