3PL Account Manager Coast Region-Jumia at Jumia

What Is This Job About

This role will handle 3PL Account Manager Coast region specifically in Kilifi, Mtwapa.

Main Responsibilty

• Act as an interface across all levels of management, internal customers and external customers.
• Manages Third Party Logistics (3PL) providers.
• Identify cost reduction opportunities across logistics distribution channels.
• Manages customer service level agreements and 3PL performance.
• Maintains ongoing metrics on cost, operational performance, and internal/external customer satisfaction
• Coordinates shipments being collected by 3PL partners.
• Prepares all necessary courier contractual documents required for partnership.
• Provides shipments updates to all internal and external parties as required.
• Solicits and prepares transportation quotes and works closely with AP to reconcile invoices
• Supports the leadership team with initiatives and special projects.
• Actively support operational process controls through regular activity and training with Logistics, Finance, and Legal to keep the company compliant with trade and distribution regulations .

Required Skills & Qualifications

• Bsc. Degree (Business Administration, Logistics- supply chain, Economics, Engineering)
• Excellent verbal and written communication skills
• Multitasks and has strong organizational skills
• Good teamwork and collaboration skills Strong work ethic
• High level of computer literacy (specifically Ms Excel)
• High level of attention to detail
• Excellent interpersonal relations

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a hi ghly professional and dynamic team
• An unparalleled perso nal and professional growth as our longer-term objective is to train the next generation of leaders