Account Manager at Frank Management Consult Ltd

Job Description

The overall purpose of the BDE / Account Manager position is to achieve and surpass sales targets, thereby contributing to revenue generation, growth and account/market penetration within assigned territory or market segment by effectively selling the company’s products and services and managing customer relationships to deliver on customer retention forecasts.

Key Accountabilities:

• Present the business and its various service offerings to potential customers through in-person visits and presentations to existing and prospective customers
• Establish, develop and maintain business relationships with current Customers and prospective
• Customers in the assigned territory/market segment to generate new business for the organization’s products and services through in person visits, email and telephone communication
• Conduct site visits to develop clear and effective written proposals/quotations for current and prospective customers and pricing plans
• Develop the scope, prepare and agree on pricing and close on both Retail and contractual business opportunities.
• Review costing for contractual jobs to confirm adherence to profit margins and ensure contracts are duly signed off.
• Take the lead in transition meetings for contractual sales delivered to ensure contractual commitments are met.
• Ensure invoices are settled promptly in line with credit policy so as to contribute to the company’s positive cashflow position.
• Maintain close contact with customers in order to handle any complaints, attend to any problem areas, and maintain necessary public relations to ensure customer loyalty and repeat business.
• Coordinate sales effort with marketing, sales management, accounting, operations and technical service teams.
• Provide management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services as well as keeping them
  informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
• Plan and organize personal sales strategy by maximizing the Return on Time Investment for the territory/segment
• Research sources for developing prospective customers and for information to determine their potential
• Represent the company at trade exhibitions, events and demonstrations
• Keeping up to date with all sales regulations, systems, standards and procedures and to ensure compliance.

Minimum Requirements:

• Degree in sales and marketing or a in business related field.
• 3+  years’ experience in an aggressive sales environment preferably in the service industry
• Excellent knowledge of MS Office systems including Word, Outlook, Excel and PowerPoint