Assistant Branch Manager at Flexi-Personnel

Job Purpose

• The individual’s primary responsibilities will include overseeing branch revenue and budget and monitoring daily operations to ensure optimal sales and profitability. The role demands a commitment to maintaining exceptional levels of customer service, comprehensive training programs, meticulous control of stocks, strategic store merchandising, and streamlined administrative processes.

Key Responsibilities:

Sales Budgets & Profitability:

• Ensure sales budgets are consistently achieved.
• Assist in monitoring daily sales team activities and branch costs.

Merchandising:

• Ensure showroom displays are stocked, attractive, and well-accessorized.
• Monitor proper tagging of items and propose new product ideas.

Compliance- Policies & Processes & Reports:

• Monitor front desk operations and facilities.
• Compile and send accurate reports to branch manager.
• Ensure compliance with permits, licenses, and policies.

Stock Take & Pricing:

• Conduct monthly stock take exercises and report variances.
• Attach correct price tickets and update price change.

Customer Experience:

• Maintain high customer service standards.
• Handle customer complaints with timely escalation to the branch manager.
• Promote product knowledge and enhance the shopping experience.

EDUCATION QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS

• Bachelor’s degree in marketing, Business, or a related field.
• Proven experience of 2 to 3 years in retail management or a related industry.
• Track record of driving sales and operational efficiency.
• Results-oriented, detail-oriented, and adaptable.
• Exceptional computer skills, including Microsoft Office and databases.
• Awareness of the commercial trends and developments within the industry
• Must have superb interpersonal and organizational skills with proven ability to work independently and in a team setting.
• Demonstrated ability to lead and manage a diverse team effectively.
• Possess a strategic mindset with the ability to conceptualize and implement organizational goals.
• Comfortable in assigning tasks and responsibilities to achieve objectives efficiently.
• Good with figures and an analytical acumen.
• Must have exceptional written and oral communication skills with the enthusiasm and drive to significantly contribute to a mission-based organization.

Closing: 8/02/2024