Current Opportunities at Flexi-Personnel

Job Purpose

• The individual’s primary responsibilities will include overseeing branch revenue and budget, managing expenses, and monitoring daily operations to ensure optimal sales and profitability. The role demands a commitment to maintaining exceptional levels of customer service, effective staff management, comprehensive training programs, meticulous control of stocks, strategic store merchandising, and streamlined administrative processes.

Key Responsibilities:

Sales Budgets & Profitability:

• Ensure sales budgets for employees and the branch are consistently achieved and measured.
• Monitor daily sales team activities and branch costs.
• Decrease costs, reduce wastage, and report on variances.

Managing & Leading People:

• Identify talent within and grow it for succession planning.
• Handle matters on staff attendance, performance, welfare, training, and disciplinary matters.
• Ensure staff motivation, grooming, and safety.

Merchandising:

• Ensure showroom displays are stocked, attractive, and well-accessorized.
• Monitor the proper tagging of items and propose new product ideas.

Compliance- Policies & Processes & Reports:

• Monitor front desk operations and facilities.
• Compile and send accurate reports to management.
• Ensure compliance with permits, licenses, and policies.

Stock Take & Pricing:

• Conduct monthly stock-taking exercises and report variances.
• Requisition stock requirements from the warehouse.
• Ensure correct price tickets and price change updates.

Customer Experience:

• Maintain high customer service standards.
• Handle customer complaints and encourage professional client interactions.
• Promote product knowledge and enhance the shopping experience.

EDUCATION QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS

• Bachelor’s degree in marketing, Business, or a related field.
• Proven experience of 3 to 5 years in retail management or a related industry.
• Track record of driving sales and operational efficiency.
• Results-oriented, detail-oriented, and adaptable.
• Exceptional computer skills, including Microsoft Office and databases.
• Awareness of the commercial trends and developments within the industry
• Must have superb interpersonal and organizational skills with proven ability to work independently and in a team setting.
• Demonstrated ability to lead and manage a diverse team effectively.
• Possess a strategic mindset with the ability to conceptualize and implement organizational goals.
• Comfortable with assigning tasks and responsibilities to achieve objectives efficiently.
• Good with figures and an analytical acumen.
• Must have exceptional written and oral communication skills with the enthusiasm and drive to significantly contribute to a mission-based organization.

Closing: 8/02/2024

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Job Purpose

• The individual’s primary responsibilities will include overseeing branch revenue and budget and monitoring daily operations to ensure optimal sales and profitability. The role demands a commitment to maintaining exceptional levels of customer service, comprehensive training programs, meticulous control of stocks, strategic store merchandising, and streamlined administrative processes.

Key Responsibilities:

Sales Budgets & Profitability:

• Ensure sales budgets are consistently achieved.
• Assist in monitoring daily sales team activities and branch costs.

Merchandising:

• Ensure showroom displays are stocked, attractive, and well-accessorized.
• Monitor proper tagging of items and propose new product ideas.

Compliance- Policies & Processes & Reports:

• Monitor front desk operations and facilities.
• Compile and send accurate reports to branch manager.
• Ensure compliance with permits, licenses, and policies.

Stock Take & Pricing:

• Conduct monthly stock take exercises and report variances.
• Attach correct price tickets and update price change.

Customer Experience:

• Maintain high customer service standards.
• Handle customer complaints with timely escalation to the branch manager.
• Promote product knowledge and enhance the shopping experience.

EDUCATION QUALIFICATION, EXPERIENCE, SKILLS, AND TRAITS

• Bachelor’s degree in marketing, Business, or a related field.
• Proven experience of 2 to 3 years in retail management or a related industry.
• Track record of driving sales and operational efficiency.
• Results-oriented, detail-oriented, and adaptable.
• Exceptional computer skills, including Microsoft Office and databases.
• Awareness of the commercial trends and developments within the industry
• Must have superb interpersonal and organizational skills with proven ability to work independently and in a team setting.
• Demonstrated ability to lead and manage a diverse team effectively.
• Possess a strategic mindset with the ability to conceptualize and implement organizational goals.
• Comfortable in assigning tasks and responsibilities to achieve objectives efficiently.
• Good with figures and an analytical acumen.
• Must have exceptional written and oral communication skills with the enthusiasm and drive to significantly contribute to a mission-based organization.

Closing: 8/02/2024

go to method of application »

• The role is key towards ensuring effective operation of the Third Party Anti-Financial Crimes Procedure, driving all deliverables required under client’s Third Party Anti-Financial Crimes Procedure within the West and Central Africa Cluster, providing qualitative, proactive, professional, and administrative support to the client’s internal Relationship Managers.

Duties and Responsibilities.

Data Analysis.

• Reviewing different data outputs in connection with the Third Party Anti-Financial Crimes Procedure (AFC) and identifying trends. 
• Identifying status of all third-party service providers in WCA under the Third Party Anti-Financial Crimes Procedure.
• Tracking completion of AFC risk assessment for all vendors as due under the AFC recertification timelines.

AFC Administration Support.

• Collating information needed to undertake the Third-Party risk assessment for all third parties in scope.
• Ensuring third party risk assessments are conducted in compliance with the Third Party Anti-Financial Crimes Procedure.
• Driving timely AFC re-certification in Coupa Risk Assess (CRA) for all existing third-party service providers which have not previously undergone risk assessment.
• Monitoring timely completion of due diligence and action plans.
• Ensuring that evidence documentation (where required) for any step of the third-party risk assessment is in place.
• Validating with Finance that services are not being received from or payments made to third parties who have not completed the third-party risk assessment and action plans.
• Ensuring that all third-party service providers have been re-certified in CRA by June 2024.

Subject Matter Expertise and Knowledge Sharing.

• Thoroughly understand the obligations under the Third-Party AFC Procedure and provide support in ensuring 100% compliance.
• Act as subject matter expert on Third Party AFC Procedure, scheduling and facilitating training for Relationship Managers, Approvers and other stakeholders as required.

General Administrative Support.

• Supporting the Sub-Saharan Africa Area BIC Counsel in preparing reports, presentations, and escalations to stakeholders on the Third-Party AFC Procedure.
• Perform other job-related duties as assigned.

Qualification and Experience Required.

• Bachelor’s degree in a related field or equivalent.
• Previous work in a data analysis role desired.
• At least Two (2) years’ working experience in the same field of work.
• Good communication and interpersonal skill.
• Strong analytic skills and focus.
• Working knowledge of IT tools, particularly Microsoft office tools.
• Well organized and self-motivated to multitask effectively and work flexibly on a range of assignments, adjusting to a variety of complex evolving tasks and implementing plans and assignments to their satisfactory conclusion within set/tight timelines.
• Certificate of completion of service (issued by the National Youth Service Corps)