Our mission is tp provide affordable, accessible and sustainable quality services, enhancing community participation and creating a secure climate for political,social and economic development through the commitment of a motivated and dedicated team.
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Served at least (3) years in middle-level management in Public Service.
Bachelor’s degree in the following disciplines in Social Sciences: International Relations, Public/Business Administration, or its equivalent from a recognized institution.
Demonstrate outstanding professional competence and administrative ability in the management of public affairs.
CPS (K) is an added advantage.
Job Description
Coordinate and draw up the County Customer Service plan.
Coordinate the establishment and maintenance of a sustainable County Customer Service.
Coordinate and ensure the implementation of the County Customer Service programs.
In liaison with the Sub County and Ward Administrators, coordinate the implementation of county customer service programs.
Develop and ensure implementation of an appropriate Customer Service plan.
Develop, maintain, and update a key Customer Service stakeholder’s register.
Coordinate the implementation of all Customer Service programs.
Compile and submit quarterly and annual Customer Service programs.
Compile and submit quarterly and annual Customer Service reports to the office of the Director of Customer Service.
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