Assistant Manager (AM) - Performance Management at Kenya Revenue Authority (KRA)

Role Purpose

The role holder will implement performance management policies, procedures and Processes under the guidance of Manager - Performance Management to promote an

agile and high performance culture

Duties and Responsibilities

• Under the overall supervision of the Manager, Performance Management, the incumbent will undertake the following:
• Facilitating dissemination of information on performance management process, procedures and policies.
• Assisting staff in Performance Contracting, target setting and identification of performance measures                  
• Ensuring staff and line managers hold discussions to manage and monitor performance.
• Preparation of performance management training and sensitization programmes.
• Reviewing performance improvement plans reports.
• Participate in performance validation and prepare reports.
• Train / sensitize staff on performance management and appraisal processes.
• Prepare and submit performance reports
• Attending to staff queries on performance contracting and appraisal
• Reviewing performance contracts and performance evaluation to ascertain quality and objectivity
• Facilitate the identification of performance improvement initiatives.
• vision of logistical and documentation services to the moderation/ validation committees.
• Preparation of monthly, quarterly and annual reports for their sections/units.

Education

• University Degree in Human Resource Management
• Post Graduate qualification in Human Resource Management
• Minimum four (4) years’ experience in Human Resource Management of which one (1) should be at Supervisory Level
• Experience of performance management in a progressive organization is desirable
• Membership to a relevant professional body.

Experience, Knowledge, Skills & Abilities:

• Strong client focus with ability to build good relationships influence and network
• Strong communication skills and ability to work effectively with multiple stakeholders
• Change management skills and experience in driving a high performance culture
• Willingness to work in an agile environment while adapting agile work principles. Must be at ease with rapidly changing deadlines

Competencies required for this role

• Planning and organizing skills
• Communication skills
• Analytical skills
• Problem solving skills
• Interpersonal relations skills
• Report writing skills
• Customer orientation
• Technological awareness
• Innovation and creativity
• Seeing the big picture
• Delivering at pace