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  • Posted: May 13, 2022
    Deadline: May 19, 2022
  • Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.
    Read more about this company


    Assistant Manager - Branch Operations & Compliance

    Job Description

    • Ensure risks accepted from branches are within the set underwriting guidelines and are covered under the reinsurance Programme
    • Ensure risks accepted from branches are within the set underwriting guidelines and are covered under the reinsurance Programme
    • Providing technical advice to branch staff on rating and underwriting of complex risks to ensure safe profitable distribution of risk
    • Managing branch underwriting processes like business on boarding, completeness of on boarding documentation, risk surveys and valuations, policy documentation issuance, certificates management, cancellations and refunds, review of underwriting manual.
    • Providing technical support and input on product development and business innovation initiatives to ensure continuous review of existing products to meet changing market needs.
    • Review and approval of risk pricing and quote requests coming through branch channels.
    • Response to daily operational queries from the branch channel to ensure smooth operation and efficient customer experience within the stipulated turn around times
    • Reviewing of underwriting business processes, systems, and standard operating procedures to meet the changing business needs and emerging control environment risks
    • Preparation and submission of monthly underwriting returns to IRA
    • Preparation and update of all compliance, risks, events, indicators, and actions into the risk management system.
    • Auditing and monitoring compliance levels on various compliance issues such underwriting guidelines , documentation, authority matrix, data completeness ,  risk cessioning in the system and compliance with filled and reinsurance rates.
    • Enforce and ensure 100% compliance in underwriting department
    • Review and approval of policy schedules and documents from the branch channels to ensure accuracy, clarity, and correctness of the same
    • Identify process and product training needs of branch staff and organizing relevant trainings to fit such identified gaps
    • Coaching and mentoring branch staff on underwriting guidelines, standard operating procedures, and technical product knowledge.


    • Sound Technical Underwriting skills
    • Intensive and extensive product knowledge
    • People Management and overall managerial   skills
    • Good analytical skills
    • Customer service skills
    • Good Communication Skills
    • Computer Literate with good knowledge of  Excel



    • Degree in insurance, actuarial or business related
    • Professional qualification (CII or IIK) or good progress


    • Minimum 5 years’ experience 

    Method of Application

    Interested and qualified? Go to Old Mutual Kenya on to apply

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