Assistant Restaurant Manager at Bridge Talent Management

Job Purpose/Mission 

• Manages daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. 

Duties &  Responsibilities

• Oversee the dining area, and supervises food and beverage service staff in accordance with operating policies that he or she may help establish.
• Provide feedback and coaching to the team regularly.
• Works with food and beverage staff to ensure proper food presentation of policies and obtain feedback from staff members.
• Is capable of handling irate customers with a friendly/calm attitude.
• Ensures product quality and great service.
• Priorities tasks effectively to ensure the most important tasks are completed on time.
• Seeks, listens, and responds to guest feedback.
• Coaches team on how to exceed Guest expectations.
• Proficiency in Point of sale (POS) software, Restaurant guest satisfaction tracking software, etc.
• Assist in planning regular and special event menus in collaboration with the banquets/Restaurant Manager.
• Ensure all grooming standards are adhered to in the hotel outlet.
• Tracking, reporting, and management of breakages.
• Total receipts and balance against sales, deposit receipts, and lock facility at the end of the day.

Requirements

• Diploma in Hotel Management or its equivalent
• Has effectively managed team members for 12+ months
• Previous experience in a similar job role.
• Coached and improved the performance of at least one poorly performing team member/ Supervisor.