B2B Sales Representative - Nairobi at Ital Global

About the Client:

• Our client who is a leading provider of eco-friendly solutions in the Hospitality industry seeks to hire a highly organized, creative, aggressive and competent individual as a B2B Sales Representative. The overall purpose of this role is to support business growth and development by assisting in prospecting, negotiating and closing new revenue streams for customers and promoting good business relations with existing customers.

Qualifications and Requirements: 

• Minimum education: Diploma in Business Administration, Marketing, or a related field.
• Strong sales background with a minimum of 2 years of experience in B2B equipment sales.
• Proficiency in using CRM systems and office tools.
• Excellent presentation skills and the ability to communicate effectively with clients.
• Excellent planning and organizational skills to manage sales activities efficiently.
• Strong interpersonal skills, able to build rapport and maintain customer relationships.
• Ability to train and educate customers on the features and benefits of the Eco Burner products.
• Strong negotiation and closing skills to successfully secure sales.
• Self-motivated, goal-oriented, and driven to achieve targets.
• Ability to work independently as well as collaborate with a team. 

Competencies and Skills:

• Excellent verbal and written communication skills.
• Strong active listening skills.
• Persuasive and engaging presentation skills.
• Strong negotiation skills.
• Ability to build and maintain positive relationships. 
• Self-driven and results-oriented mindset.
• Ability to work independently and as part of a team.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Organizational and Time Management skills.
• Willingness to stay updated on best practices.
• Good Interpersonal skills.
• Professionalism and Integrity.
• Ability to conduct business with integrity, honesty, and transparency.

Key Responsibilities and Duties:

• Promote and sell the EcoBurner brand of products to designated target markets.
• Meet and exceed sales targets by creating and implementing effective sales strategies.
• Develop and maintain strong relationships with customers, understanding their needs and providing appropriate solutions.
• Conduct product presentations to prospective clients and demonstrate the benefits of the EcoBurner products.
• Plan and organize sales activities, including customer visits, trade shows, and events.
• Utilize CRM and office tools to manage customer data, sales activities, and generate reports.

Key Performance Indicators (KPIs):

• Daily Process Improvements Index: Measure the frequency and impact of daily process improvements implemented, aiming for a target of two or more improvements per day.
• Sales Revenue: Total revenue by sales representative from customer visits and external calls.
• Customer Acquisition Rate: Number of new customers acquired through sales representative’s efforts. (Calls and Visits).
• Customer Retention Rate: Percentage of existing customers that continue to do business with the company after a visit from the sales representative.
• Sales Conversion Rate: Percentage of potential customers visited by the sales representative who ultimately make a purchase. (Daily calls or Monthly Visits).
• Average Deal Size: Average value of sales generated per customer visit.
• Customer Satisfaction Rating: Collect feedback from customers about their experience, aiming for a high satisfaction rating, such as 90% or above.