Business Development Manager at Summit Recruitment and Search

Key Responsibilities

• Develop and execute business development strategies that drive sustainable growth by identifying new market opportunities, industry trends, customer needs, and strategic trade lanes. Build a strong sales pipeline and adapt commercial strategies to maintain a competitive advantage.
• Drive new business acquisition while strengthening long-term relationships with existing clients. Lead client engagements, negotiations, and onboarding to ensure exceptional customer satisfaction, retention, and achievement of revenue targets.
• Develop strategic partnerships with clients, service providers, and the SGL Network to enhance service offerings and expand market reach. Collaborate with internal teams to deliver competitive, profitable, and customer-focused logistics solutions while strengthening the company’s market presence.
• Maintain accurate CRM records and leverage sales, customer, and market data to monitor performance, forecast revenue, evaluate pipeline health, and provide insights that support strategic business decisions and continuous improvement.
• Ensure all business development activities comply with regulatory requirements, company policies, and ethical standards while proactively identifying and mitigating commercial, operational, and financial risks. Support effective credit control and debt collection in partnership with the Finance team.
• Work collaboratively with Operations, Finance, Pricing, and Customer Service teams to ensure seamless service delivery and an outstanding customer experience. Foster a culture of collaboration, accountability, and continuous improvement to achieve the organization’s commercial and operational objectives.

Key Qualifications

• Bachelor’s degree in Business or related field.
• Minimum 5 years’ experience in business development or sales within transport and logistics.
• Proven track record of meeting and exceeding sales targets.
• Strong understanding of freight forwarding, customs clearance, and logistics operations.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical and project management capabilities.
• Proficiency in CRM systems and Microsoft Office tools.