Business Performance Manager at Equity Bank Kenya

ROLE SUMMARY

As the Business Performance Manager, you will be responsible for monitoring existing and new business initiatives, strategy execution, and undertaking performance reporting. The role assists and supports the CIO, Banking and Financial Services to manage and monitor the strategic operations of the team and all initiatives in-flight per the Borrow, Save&Invest, Insurance business strategy, through the establishment of routine robust reporting. The position also provides support and assistance in the reporting and monitoringof day-to-day execution activities including the number of projects on-track, outstanding audit items, outstanding risk issues etc

Role Responsibilities

• Develop, produce, and deliver presentations to seniorleadership.
• Provide support to the CIO, Banking and Financial Services in achieving the unit’s Strategic Plan including reviewing performance against the strategic objectives and tracking theteam’s work plan by division.
• Lead in developing business performance scorecards, Key Performance Indicator (KPI) goals, analyses and reviews forregular reporting on the team’s performance. KPIs will alsoreflect the efficiency, effectiveness, and continual improvement of service delivery.
• Provide recommendations for driving enhanced performanceusing business change models to estimate current process capabilities, analyse performance measures, identify improvements, and quantify outcomes.
• Coordinate inputs on planning and performance from thevarious Tech Business departments.
• Prepare a monthly performance pack and prepare minuteswith follow up actions emanating from the monthly performance meeting.
• Prepare quarterly performance reviews for seniormanagement.
• Work with the Data Office to develop, inspect, mine, and model data to raise productivity, improve decision makingand identify product/market opportunities to gain competitive advantage.
• Work with the Research and Development team to keepabreast with and where agreed, adopt latest innovationtrends e.g., solutions/work efficiency models etc.
• Work closely with the technical product management teamto analyse critical product delivery practices, identify efficiencies attainable through process alignment and/or improvement.
• Coordinate the closure of key audit and risk issues withrespective departmental heads, and ensure the team isaware of key fraud and risk requirements.
• Prepare an action log for weekly stand-up meetings and make follow-ups for action implementations and updates.
• Provide support to the CIO Banking and Financial Services in the preparation and coordination of submissions as required (business planning proposals, resourcing, budget updates).
• Assist with the unit’s budget preparation and monitoring,including preparation of reports to key stakeholders.
• Establish and maintain communication links/processes/systems, and drive cross-functional collaboration with relevant key units and senior stakeholderse.g., the Group CIO’s office.
• Contribute to department/ad hoc tasks

General Qualifications:

• Degree level qualifications in business and/or projectmanagement or a related discipline.
• Min. 5-10 years working experience and/or a proven trackrecord with performance management and business planning/management (financial management and KPI reporting experience).
• Minimum three years supervisory or managerial experience.
• Experience in development of budgets, schedules, andperformance standards.
• You have strong analytical skills, a passion for numbers.
• Advanced skills in developing captive presentations, withexperience using visualisation tools.
• Ability to generate error-free reports, charts, and graphs.
• Demonstrated ability to build relationships across a matrixorganization, responding quickly to change and adapting/operating in an ambiguous environment.
• You must be strong on coordination, have good interpersonalskills and teamwork capabilities as well as individual drive.
• Excellent written and oral communication skills including theability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
• You are pro-active and focused on execution and cancommunicate across all levels of the organization.
• Furthermore, you should be comfortable with meeting shortdeadlines and can deliver a quality product in a timely manner.
• Knowledge of performance management strategies andtools.
• Understand the project management lifecycle and ability totrack and report against milestones in a professional and consultative manner.
• Advanced proficiency level in Microsoft Office, MS Project,Visio, web-based and job specific software applications.

CLOSING DATE: 24TH MARCH 2022