Data & Analytics Specialist-Retail at Britam

Job Purpose and Key responsibilities

Reporting to the  Head of Product Development, the role holder will be responsible for the Implementation of the Data Analytics strategy in the respective customer segment.

Key responsibilities

• Understand the customer segment, interpret trends and learn leading practices;
• Supports the delivery efforts of the engagement team in area of competency;
• Gather, synthesize, and analyze data using appropriate tools and technologies;
• Keeps in mind engagement goals when selecting datasets;
• Understands the front-to-end data analysis process;
• Executes the Extract, Transform, Load (ETL) steps, including: assessing client’s datasets, identifying missing data, correcting errors, and loading into the appropriate platforms;
• Performs data analysis leveraging appropriate techniques;
• Operates comfortably with several data analysis and visualization technologies; and
• Effectively interact with colleagues and clients of varying backgrounds to effectively serve clients
• Perform any other duties as may be assigned from time to time.

Knowledge, experience and qualifications required

1. A Degree in Information Technology/Information Systems/Computer Science/ Business/ Accounting or other relevant qualification;
2. Minimum experience in working in data analytics or related experience;
3. Practical experience with data tools such as MySQL, Access/Excel, SQL-Server, SAS, ACL, Idea, Qlik, Tableau, Spotfire and R to solve complex analytics problems;
4. Understanding of Business Accounting;
5. Excellent communication skills, both written and verbal;
6. Effective interpersonal and relationship building skills;
7. Relevant professional qualifications, e.g. Certified Data Analyst; SQL Certification are an added advantage.

Technical/ Functional competencies

• Project Management
• Stakeholder Management
• Report writing-ability to develop reports