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  • Posted: Apr 22, 2025
    Deadline: May 1, 2025
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  • Uasin Gishu County is situated in the mid-west of the Rift Valley covering an area of 3,345.2 square kilometers and lies between longitude 34 degrees 50’ east and 35 degrees 37’ west and latitude 0 degrees 03’ south and 0 degrees 55’ north . The county is further sub-divided into six sub-counties namely; Soy, Turbo, Moiben, Ainabko...
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    Deputy Director, Customer Care

    Requirement for Appointment

    • Bachelor Degree in Social Sciences, Communication, International Relations, or its equivalent from a recognized institution.
    • A master's degree is an added advantage.
    • Knowledge and relevant work experience of not less than seven (7) years, three (3) of which must have been at senior management level in a public or private sector.
    • Demonstrate outstanding professional competence and administrative ability in the management of public affairs.

    Duties and Responsibilities

    • Coordinate Customer Service activities in the County.
    • Develop and coordinate implementation of Customer Service policies.
    • Preparation and maintenance of budget estimates for the Customer Service Directorate.
    • Advising the County Chief Officer on all Customer Service matters.
    • Identify and engage relevant stakeholders in the development and execution of County policies, law and project cycles.
    • Initiate and maintain partnership for the directorate resources mobilization and technical support.
    • Compile and submit the quarterly and annual Customer Service report to the office of the Director Customer Service.
    • Coordinate and draw-up the annual County Consolidated Customer Service calendar/work plan.
    • Attend all relevant meetings.
    • Oversee the implementation of relevant County policies and other regulatory frameworks.
    • Any other duties assigned by the Director Customer Service.

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    Method of Application

    Interested and qualified? Go to Uasin Gishu County Government on jobs.uasingishu.go.ke to apply

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