Economic Recovery Officer - Digital Trainer at Danish Refugee Council

Overall purpose of the role: 

• The Economic recovery Officer – Digital trainer will support the Digital Learning program by providing high-quality face-to-face mentorship access to on-demand digital skills across the three refugee camps, provide online work linkages to online freelancers, work closely with the partner trainers and mentors in training and assessing participants before onboarding to work platforms. Train ICT skills in Microsoft productivity software and ICDL, online collaboration tools, and user support in opening and operating on-line job accounts for clients. She/he will provide financial literacy and life skills trainings to the trainees

Duties & Responsibilities:

Project Management and Development: 

• Participate in mobilization and enrolment of digital learners. 
• Work closely with the partner trainers and mentors in training and assessing participants before onboarding to work platforms.
• Participate together with the digital team to prepare training manuals.
• Establish and Maintain the digital training database.
• Keep inventory of all the ICT equipment’s under your supervision
• Support needs assessment and propose new ideas to improve the digital learning and on-line jobs for youth.

Mentorship;

• Provide both financial literacy and life skills training to the trainees.
• Review the mentorship curriculum and strategies in place.
• Support high-quality face-to-face mentorship access to on-demand digital skills across the three refugee camps.
• Provide online work linkages to trained freelancers.
• Support the freelancers in bidding for online work and offer assistance when required.
• Support acculturation, priority setting, networking, career planning, and counseling related to the individual's (mentee's) identified goals toward advancement in their freelancing career.
• Support freelancers in client engagement and contract management strategies
• Watch out for trends on the online platforms and advise the program team on ways to align implementation
• Support knowledge sharing, with other experienced freelancers in the local and international market, both offline and online.

Monitoring and Reporting

• Record learner’s attendance details.
• Keep a database of those trainees already working online and track their progress for success stories sharing.
• Record earnings by on line job clients and report to your supervisor
• Submit weekly/monthly project updates to the digital learning officer

Planning and Budgeting

• Prepare weekly, monthly and quarterly plans and share with your supervisor with the aim of implementing them

Training Digital Learning Skills

• Plan and implement active learning for the students in relation to the stipulated syllabus.
• Training the trainees on freelancing ethics including privacy and confidentiality safeguards between freelancers and clients. 
• Formulate a suitable scheme of work, lesson plans, and record of units covered for various kinds of innovative Digital Skills training undertaking.
• Continuously evaluate students, maintain performance, and provide feedback to learners during their learning period
• Participate in mobilization and enrolment learners.
• Provide IT Support in the IT lab center assigned to you.
• Working with stakeholders in delivering various Digital Skills to the learners
• Provide counselling and social development mentorship to learners.
• Perform other duties as assigned by the supervisor.

Experience and technical competencies:

• At least a Degree in Computer Science, Information Technology, BBIT, Community Development, or any other related field.
• Three-year previous experience in teaching youth in a school/college / Vocational training institution setting
• Excellent skills in written and spoken English
• Experience in working with underprivileged youth. 
• A good team player with high degree of initiative, flexibility and tolerance.
• A minimum of 5 proven years of freelancing and the digital economy. 
• Experience working online and bidding for online jobs
• Experience in digital creation, innovation, and problem-solving
• Goal-oriented with the ability to work under pressure, independently, and with limited supervision.
• Strong cultural awareness and sensitivity
• Ability to tolerate diverse cultural, educational and religious diversity in the workplace

Education

• At least a Degree in Computer Science, Information Technology, BBIT, Community Development, or any other related field.

Language: 

• Written and spoken fluency in English and Kiswahili 
• Working knowledge of the Somali Language is an advantage.

Key stakeholders: 

• All staff
• Technicians
• Assistants