Food & Beverage Supervisor at Accor

Job Description

Food & Beverage Supervisor

• Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.

What you will be doing:

• Assist in leading, mentoring and training the Food & Beverage Operations team
• Supervise and delegate duties;
• Ensure brand standards are maintained
• Liaise with kitchen to ensure the highest standard of food quality and visual appeal
• Effectively handle guest complaints.
• Assist with rostering, taking into consideration forecast, wage cost, staff requests etc.
• Ensure staffing levels are adequate for the next service period, making adjustments to the roster where necessary
• Ensure beverage cost is maintained to budget Report any shortages in equipment to the manager
• Conduct staff training including induction, product knowledge
• Counsel staff if not performing to the Outlet's standards
• Attend and actively participate in necessary meetings
• Be able to take charge of the outlet/area in the absence of the Manager
• Daily stock ordering
• Flexibility to work in all F&B areas

Qualifications

Your experience and skills include:

• Diploma in Hospitality Management
• 1-2 years experience in a 4* or 5* Hotel
• Service focused personality is essential and a passion for everything food and beverage
• Previous experience in a similar leadership role is an asset
• Strong interpersonal and problem solving abilities and the ability to lead by example