Hardware Support Engineer at Koko Networks

What you will do

• Test management. Track what has been tested on what revisions, what tests are needed for each milestone, and arrange the resources to complete testing for upcoming milestones
• Evaluate new product concepts from a quality perspective, and define the scope of required testing/QA activities
• Plan and execute functional, non-functional, and acceptance tests during new product development
• Work closely with other teams in Engineering, Product and Operational Support to ensure a collaborative approach to product quality
• Develop your own areas of technical expertise, and share this knowledge with the rest of the QA team
• Support our operational teams with testing for maintenance updates, as well as ensuring on-going compatibility with third party software and hardware releases
• Be data driven. Use data to inform your actions as well as to help and guide other teams
• Automate, optimise and continuously improve. Enable the organization to scale through smart use of technology and refinement of the support functions processes
• Perform lab and field testing in root cause analysis and solution testing scenarios
• Help build the engineering culture at KOKO, support your fellow engineers and infuse engineering excellence into the team

What you will bring to KOKO

• A degree in one of mechanical or electronics or embedded software engineer areas
• 3+ years professional experience in a QA role working with hardware at scale
• Ability to set up and use automated testing tools and frameworks to test IoT devices
• Experienced in testing IoT and/or embedded systems, motors / pump control
• Able to write test scripts in C/C++ or Python and manage custom test fixtures
• Write and deliver detailed test plans, strategies, checklists and results
• Knowledge of different test methods (unit, integration, system)
• Ability to work out of your comfort zone
• Willingness to learn new techniques and teach them
• Clear communicator who is used to translating business needs into testing requirements in close collaboration with stakeholders
• Empathy for your colleagues and your internal customers, encouraging team members to think creatively while knowing where to intervene to tackle tough problems and navigate conflicts