Head of Offline Sales - Cars Category at Jiji Kenya

Responsibilities

• Meet or exceed the sales revenue target set by the company.
• Ensure continuous sales growth for the team and each individual member of the offline sales team.
• Set individual sales plans for each team member monthly and provide comprehensive support to help them achieve these goals.
• Identify potential car clients and the decision-makers within the car industry; research and build relationships with them.
• On a monthly basis, accompany each field sales agents to the field monitor how they pitch and identify areas that need improvement.
• Assist offline sales agents in closing deals on-site: from lead generation and exploring new markets to closing deals.
• Identify the most common problems faced by offline agents and create a plan to solve them.
• Develop individual improvement plans for underperforming team agents.
• Monitor workflow: conduct calls or geolocation checks in real time at least twice a week to assess the performance of offline sales agents.

Requirements & Skills

• Bachelor's degree in a relevant field.
• At least 4 years of relevant experience as a Head of Sales/Team Lead or similar.
• Established professional relationships with car dealers and motor vehicle importers in Kenya.
• Strong sales background.
• Hands-on experience in training and coaching sales teams.
• Strong analytical skills.
• Familiarity with MS Office and Google Workspace.
• Exceptional communication, leadership, and adaptability skills.

Minimum Qualification Requirements

• Performance Metrics (KPIs) - Achieving monthly sales targets with monthly growth set by the company (overall team target and individual targets of each team member).
• Weekly sales reports are filled out and presented to the Executive Team.
• Constantly attracting new customers to the platform, at least 10 per month.
• Systematic market outreach with agents who have low performance and with newbies. - Holding weekly meetings with the team to discuss performance results.
• Conducting 1-1 meetings with team members who do not meet KPIs or are at a low level of productivity to identify problems and create an individual development plan with clear deadlines.
•  Expanding the number of team agents in Kenya's largest cities, such as Mombasa and Nakuru (each market should have at least 1 effective agent, 100% achievement of the target).

Minimum Experience

• 4 years