Head of Sales (Country Manager) at City Walk Ltd

Job Purpose

• To drive overall sales performance, profitability, and market growth across all branches.
• The role is responsible for developing and executing sales strategies, leading branch teams, optimizing stock movement, and ensuring operational excellence in line with the company’s vision.

Qualifications & Experience

• Bachelor’s degree in Business, Sales, Marketing, or related field.
• Minimum 8-10 years’ experience in retail sales management (fashion industry preferred).
• Proven track record in managing multiple branches or regions.
• Strong leadership and team management skills.

Key Competencies

• Strategic thinking and execution
• Strong analytical and decision-making skills
• Leadership and people management
• Excellent communication and negotiation skills
• Results-driven and high level of accountability
• Strong understanding of retail operations and fashion trends

Key Responsibilities

Sales Strategy & Revenue Growth

• Develop and implement countrywide sales strategies to achieve revenue targets.

Branch Performance Management.

• Oversee performance of all branches and ensure alignment with company goals.

Team Leadership & Development.

• Lead, coach, and mentor Branch Managers and sales teams.

Inventory & Stock Management.

• Ensure optimal stock levels across all branches.

Customer Experience & Brand Growth.

• Ensure excellent customer service standards across all branches.

Financial Management.

• Monitor sales performance against budgets and forecasts.

Reporting & Communication

• Prepare and present sales performance reports to directors.

Compliance & Operations.

• Ensure adherence to company policies, procedures, and standards.

Key Performance Indicators (KPIs)

• Sales growth (monthly, quarterly, annually)
• Branch performance improvement
• Stock turnover rate
• Reduction in aged stock
• Customer satisfaction scores
• Staff productivity and retention
• Profit margins