HR Associate (Recruitment Support Services) at United Nations Office for Project Services (UNOPS)

Summary of Key Functions: 2. Recruitment Guidance Services 3. Knowledge Building and Knowledge Sharing

• Support to Recruitments and Talent acquisition
• Recruitment Guidance Services
• Knowledge Building and Knowledge Sharing
• Support to Recruitments and Talent acquisition
• Coordinates recruitment and selection processes from beginning to end, e.g.
  • create vacancy announcements in UNOPS’ online recruitment system
  • support with preliminary shortlist in line with the established SOP
  • administer written tests including plagiarism and AI checks
  • coordinate the scheduling of interviews and written tests, as appropriate, on behalf of the hiring office
  • conduct reference checks
  • initiate fee-setting exercises
  • take minutes during interviews and finalize the overall selection minutes with active input from panel members (English-language panels)
  • create ICA awards in the UNOPS ERP system, uploading all supporting documentation to the document manager
  • prepare offers to candidates and answer their questions
• Serve as the HR Representative on interview panels.
• Review supporting documentation to ensure completeness of hire packages and support submissions for review by the appropriate panel, e.g. ASB, ASP, LCPC, HQCPC.
• Ensure best practices are used for effective and efficient talent acquisition in line with UNOPS policy.
• Ensure policy compliance to all recruitment processes.
• Guide clients through recruitment and selection processes.
• Liaise with UNOPS’ HR related groups such as SSC on personnel administration matters and submit transactional HR service data (normally within the ERP system).
• Answer questions and follow-up with personnel and management to ensure completion of recruitment in electronic information systems.
• Liaise with relevant HQ and UN system units to exchange information and follow up on pending issues.
• Set up and maintain reference files/records.
• Support efficient planning and management, including liaising with internal clients/hiring managers to anticipate their recruitment needs, developing recruitment plans, setting-up and maintaining dashboards to monitor the status of recruitments and recruitment KPIs.
• Provide guidance on HR related systems and processes including but not limited to Recruitment, Contracts, Position Management, Benefits and Entitlements consistent with UNOPS rules and procedures.
• Research of precedents and analysis of merits of specific requests (for example waivers of recruitment policies); presentation of recommendations, taking into account institutionalized exceptions, and submission of recommendations for the approval of departure from established policies, procedures and guidelines.
• Provide advice and guidance to personnel on administrative procedures, processes and practices related to recruitments and the technical administration of personnel in the ERP.
• Act as liaison between unit and internal and external clients and focuses on a positive client experience and a business partnering approach.
• Advise hiring managers and guide personnel on UNOPS recruitment policies and processes and best practices.
• Support the implementation of institutional gender and diversity initiatives, providing education and advice on issues related to equity, compliance, inclusion, and diversity.
• Contribute to HR policy development and corporate HR initiatives by assisting to collect data on trends, risks and opportunities and sharing local HR best practices vis-a-vis recruitments.
• Assist with projects in support of HR initiatives for attainment of business objectives in line with the corporate HR strategy.
• Organize, facilitate and/or deliver training and learning initiatives for personnel on recruitment-related topics including to less experienced/new personnel in the team.
• Provide sound contributions to knowledge networks and communities of practice by synthesizing of lessons learnt and dissemination of best practices in human resources.
• Collect feedback, ideas, and internal knowledge about processes and best practices and utilize productively.
• Undertake research on a range of HR related issues and contribute data as well as draft notes/reports.
• Support the communication on HR policy changes and new HR initiatives to management and personnel, providing guidance as needed.
• Contributes to knowledge management projects.
• Support process efficiency initiatives.
• Provide input to the development and maintenance of corporate systems and tools.

Education/Experience/Language requirements:
Education:

• Completion of Secondary education is required.
• First University Degree in Human Resources Management, Business Administration, Public Administration, or equivalent disciplines is desirable but not a requirement and may substitute for some of the required years of experience.

Experience:

• Minimum of six years of relevant experience in an international and/or national organization in providing HR advisory, recruitment, and/or HR-generalist services is required.
• Proficiency in computers and office software packages and experience in handling web-based management systems is required.

Language Requirements:

• Full knowledge of English is essential.
• Knowledge of another official UNOPS language is an asset.

Other Requirements:

• Within the required working hours (8 hours per day plus a 30 minute lunch break), some flexibility to accommodate recruitments occurring outside the Nairobi time zone (GMT+3) is expected.