Human Resource Officer at Co-operative Bank of Kenya

Key Roles and Responsibilities

The office holder will be responsible for the following:

• Develop and enforce HR policies and strategies to support organizational goals.
• Foster positive employee relations to boost productivity, encourage inclusivity, and maintain a thriving work environment.
• Ensure compliance with government laws, Sacco policies, and industry standards, addressing violations to uphold trust and accountability.
• Design performance and development programs that align with the Sacco’s objectives, driving employee growth and success.
• Oversee HR functions, including hiring, onboarding, training, performance reviews, and retention, while analyzing exit interviews for improvement.
• Create and execute HR plans and workforce development initiatives.
• Maintain accurate HR records, using data insights to enhance operational efficiency.
• Propose innovative HR policies and best practices to improve human capital management.
• Prepare monthly HR reports and provide strategic recommendations to the Chief Operating Officer and the CEO quarterly.

Required Qualifications & Experience

Academic & Professional Requirements

For appointment to this position, a candidate must have:

• Bachelor’s degree in Human Resource Management or a related field from an accredited university.
• Certified HR professional with active membership in a recognized HR body (minimum: IHRM membership).
• 3+ years of HR and administrative experience in a financial institution.
• In-depth knowledge of labor laws and employment regulations.
• Minimum KCSE grade of C (or equivalent).

Key Competencies & Skills

• Strong leadership skills with a track record of motivating teams to achieve business objectives.
• Excellent communication skills, able to articulate HR policies and strategies clearly at all levels.
• Relationship-building abilities, with strong emotional intelligence and conflict-resolution skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) for documentation, data analysis, and reporting.
• Experience with HR software for managing employee records, performance tracking, and process automation.