Human Resource Officer (HRO) at CDL Human Resource

Key Responsibilities

• Talent Acquisition & Lifecycle: Lead the end-to-end recruitment process, conduct seamless onboarding for new hires, and manage professional off boarding procedures.
• Policy & Compliance: Conduct regular policy audits and formulate new HR guidelines to ensure GBF-Kenya stays ahead of labor law changes and industry best practices.
• Performance Management: Coordinate the annual appraisal cycle, assist managers in setting KPIs, and drive a culture of continuous feedback.
• Payroll & Benefits Administration: Manage the monthly payroll process, ensuring 100% accuracy in statutory deductions (PAYE, SHIF, NSSF, and Housing Levy) and benefit disbursements.
• Training & Development: Identify skills gaps within the team and coordinate internal or external training programs to foster professional growth.
• Employee Relations & Dispute Resolution: Act as the primary point of contact for employee grievances, leading mediation and dispute resolution in line with Kenyan Labor Laws.
• Organizational Culture: Champion initiatives that improve employee engagement, diversity, equity, and inclusion (DEI), and overall workplace morale.

Qualifications & Experience

Education:

• Bachelor’s Degree in Human Resource Management or Business-related field supplemented by a Higher Diploma in Human Resource Management.

Professional Certification:

• CHRP-K (Certified Human Resource Professional) is a mandatory requirement.
• Valid membership with the Institute of Human Resource Management (IHRM).

Skills & Attributes:

• Minimum of 3–5 years of experience in an HR Generalist role.
• Deep understanding of the Kenya Employment Act (2007) and current 2026 statutory regulations.
• Proficiency in HRIS and Payroll software.
• Exceptional soft skills-empathy, active listening, and the ability to handle confidential information with integrity.