Human Resource Officer II at National Social Security Fund (NSSF)

Job Grade: NSSF Grade 8 

Location: Head Office

This is the entry grade for degree holders in this cadre. An officer at this level will work under the supervision of a senior officer and may be deployed in any of the following three (3) operational areas to perform the duties specified thereof.

Duties & Responsibilities

The specific duties and responsibilities at this level will entail:

 Talent Acquisition & Organizational Development

• Checking and confirming new employees' documents on reporting date, opening files and maintaining employees records in the system;
• Monitoring the expiry date of the probation period for new employees and initiating confirmation process after expiry of probation period;
• Administering of leave in the system and attending to staff queries regarding leave;
• Capturing manually applied for absences such as sick leave, exam leave, compassionate leave and unpaid leave applications in the SAP system;
• Processing pay change advice (PCA) for staff changes; and
• Processing staff clearance and handling enquiries on staff separation.

Talent Development

• Participating in carrying out Training Needs analysis annually;
• Preparing Agenda for Human Capital Management Committee;
• Analyzing requests on incremental credits and tuition refund;
• Receiving invoices from training providers for processing of payment;
• Compiling and submitting applications for training reimbursements to NITA;
• Distributing training certificates to participants;
• Participating in cascading of departmental performance objectives;
• Participating in preparation of departmental annual workplan; and
• Participating in collating staff appraisal reports.

Operations

• Handling enquiries from medical service providers, Administrator and employees;
• Clearing exiting staff and preparation of schedule for payment of final dues; retrieve their medical smart cards;
• Data entry and upload for internal customers e.g. pay change advice on promotions, TPS, salary advances & transfer allowances;
• Data entry for external customers e.g. bank loans, insurance premiums, SACCO deductions in the system;
• Dispatching of ready clearance cheques from cash office to the respective payees;
• Receiving loan applications, open and/or retrieve staff loan files and appraise staff loan applications;
• Drafting response letters to applicants based on committee resolutions;
• Delivering confidential/personal files to line managers as required;
• Liaising with Medical Scheme Administrator on staff medical enquiries;
• Drafting summaries and letters for disciplinary cases;
• Liaising with Medical administrator and medical service providers on wellness programs; and (xii) Participating in Collective Bargaining Agreement (CBA) and Joint Industrial Council Meetings.

Requirements for Appointment

For appointment to this grade, an officer must have:

• Bachelor’s Degree in Human Resource Management or its equivalent from a recognized institution; and
• Proficiency in computer applications.