ICT Intern -SPEAR at The Science for Africa Foundation

Principal Duties and Responsibilities

1. Provide technical support for the rollout of the SPEAR programme
2. Assisting in the deployment and configuration of hardware and software systems.
3. Troubleshooting and resolving computer hardware, software, and network systems issues.
4. Participating in designing, implementing, and maintaining the organisation’s network infrastructure.
5. Collaborating with team members to ensure that all ICT systems operate efficiently and effectively.
6. Providing support in the development and implementation of ICT policies and procedures.
7. Assisting in the documentation and reporting of technical issues and solutions.
8. Participating in training and development opportunities to enhance technical skills.
9. Performing any other duties as assigned by the IT Manager or any other designated supervisor.

Person Specifications

• Recent graduate in Computer Science, Information Technology, or related field
• An understanding of computer networking, communications systems, and Cloud Infrastructure.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Good verbal and written communication skills
• Analytical and problem-solving skills.
• Ability to work collaboratively with teams.
• Strong work ethic and attention to detail.
• Ability to establish and maintain positive relationships with internal and external stakeholders.

Deliverables

• Ability to attend to basic user support queries with minimal supervision.
• Demonstration of participation in solution design and implementation.
• Ability to create technical and end-user documentation.
• Ability to generate reports on fault summary, and trend analysis reports, weekly and identify a possible trend.

The documents should be saved in MS Word or PDF in the following format: Your First Name-Your Last Name-Document Name-Date (mmyy) e.g., Deus-Wan-CV-092022-SFA Foundation or Deus-Wan-CoverLetter-092022 -SFA Foundation.

All applications should be submitted by Wednesday, 26th April 2023.