ICT Trainer at RefuSHE

Job Purpose

The purpose of the ICT Trainer role is to impart relevant knowledge and skills to RefuSHE’s program participants in the ICT vocational training track and mentor them to be able to bid for jobs in the online gig economy.

Key Responsibilities

• Train cohorts of RefuSHE students in a 6-month digital skills program consisting of a 3-month instructional module and a 3-month practical module.
• Plan and roll out a post-graduation mentorship program to support post-graduation activities through online and in person sessions.
• Work closely with the MEAL Manager to collect data on trainees’ online jobs and earnings.
• Through employer-provided training, attain a skill level and training methodologies appropriate for instruction on all topics related to the course, including digital skills, online freelance skills and soft skills.
• Lead effective training in RefuSHE’s IT Lab using the approved curriculum and support students in the completion of classroom exercises and with technical issues.
• Evaluate, monitor and follow-up on student progress, keeping daily and weekly records and reports.
• Answer technical questions from students related to class exercises and curriculum content.
• Explain abstract concepts to students who are new to these concepts.
• Maintain equipment and software in working order and that it is used appropriately during training.
• Perform routine equipment cleaning and maintenance and manage the installation of equipment in the morning and its shutdown in the evening.
• Work directly with both the RefuSHE and other external ICT implementing teams in terms of coordination and communication to successfully deliver the program and to overcome challenges that emerge during the training.
• Ensure that all programs are developed and implemented with a trauma-informed lens

Education Requirements

• Bachelor’s degree in computer science, information technology, education, or related field of study.

Related Experience/Qualifications

• 3 years of relevant teaching/training experience

Technical & Behavioral Skills

• Computer science and digital media instruction and training.
• Excellent interpersonal and communication skills.
• Coaching and mentoring.
• Data collection, impact evaluation, and reporting.
• Fluency in English and Kiswahili.
• Language skills in French or local dialects spoken in Somalia, Congo, and South Sudan desirable.