Information Technology (I.T) Intern at Deloitte Consulting

Main purpose of the job

Deloitte East Africa currently has an exciting opportunity for a dynamic person to join the Tujenge Jamii Project as an Information Technology (I.T) Intern to be based at the Nakuru Office.

Job Description

• I.T user support for USAID Tujenge Jamii project in the Nakuru office and other satellite offices as may be required;
• Configuring new computers and routine maintenance of computers and other equipment for optimal performance;
• Train users on new technologies;
• Assist to carry out networking,setup of switches and configuring of routers;
• Ensure that company data is safely backed up to OneDrive and SharePoint;
• Providing specifications for computers, printers, scanners, tablets and internet services and confirming the same during the procurement process;
• New staff orientation on use of I.T resources including the email system, policies and Standard Operating Procedures (SOPs);
• Daily monitoring of the servers to ensure that all equipment  run optimally;
• Keeping an up to date inventory of I.T items;
• Liaise with service providers to ensure that service level agreement is always achieved; and
• Serve as a productive project team member by completing assigned tasks.

Qualifications

• Bachelor’s Degree in computer science, Information Technology or Business and Information Technology.
• Minimum KCSE overall grade of B+, with a B+ in Mathematics and English or equivalent.
• I.T related professional qualification: Microsoft Certified Professional, A+, N+, CCNA or other recognized and current I.T certification will be an added advantage.
• Proficient in Windows and Linux Operation Systems.
• Strong work ethics and attention to detail

Key Performance Areas

• Strategic Impact - Independently assists team to deliver services within defined strategic objectives.
• Budgets / Profitability - Effectively uses time, equipment and resources.
• Development/ growth of team – Actively work to address identified technical skills.

Behavioural competencies

• Effective interpersonal and relationship building skills;
• Strong client delivery focus;
• Adaptable, managing change and ambiguity with ease; and
• Sound problem-solving ability.

Technical Competencies

• Excellent accounting skills;
• Sound business acumen;
• Focus on quality and risk; and
• Well-developed computer user skills.