Information Technology Intern at Cytonn Investments

Responsibilities

• Design, execution, and review of IT policies, plans, and procedures in the company.
• Ensure efficient management of organization IT assets and operations compliance with all statutory requirements.
• Recommend acquisition of the latest software and IT infrastructure to facilitate the upgrade of the organization’s internal and external customer interfaces for reliable service delivery
• Responsible for implementation, maintenance, and repair of the company’s network infrastructure and information system.
• Responsible for Software maintenance and hardware repair
• Provide end-user support.
• Responsible for Server management, data, and active directory management.
• Responsible for the installation, operation, and maintenance of computer systems and other technologies, such as communication systems.
• Configuring networking hardware and computer software
• Setting up network peripherals such as printers, switches or routers
• Scheduling and executing Preventive Maintenance of the Network Infrastructure
• Source, configure, and maintain computers (both Mac and PC); performing diagnosis and troubleshooting
• Work at a help desk, answering calls and e-mails regarding the computer network or communication systems.
• Responsible for writing reports, tracking inventory, evaluating new technologies, negotiating contracts.
• Ensure timely preparation of weekly, monthly, quarterly, and annual reports in accordance with the organization's policies.
• Any other duties as maybe assigned from time to time

Requirements

1. Ability to work with cross-functional teams to deliver projects and IT services
2. Basic understanding of TCP/IP networking, IP routing and core technologies such as IP, TCP, Eigrp, Switching.
3. Basic experience with configuration and management of network monitoring tool
4. Must be time flexible
5. Professional certification is an added advantage
6. Covid-19 vaccination certificate