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  • Posted: Feb 1, 2023
    Deadline: Not specified
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    We believe EVERYONE in the world deserves access to the internet and affordable communications. Communications have an incredibly positive impact on improving the lives of individuals and accelerating the economic and social growth of developing countries; yet 4.4 billion people around the world are still unconnected and many more are poorly serviced. ...
    Read more about this company

     

    Inside Sales Representative

    Overall Responsibility:

    Make sales and hit the number! Be part of the team that aims to deliver 60% of the total company sales.

     

    Financial:

    Collect payments from customers via M-PESA

     

    Key SMART Results for A-Player

    • Achieve an average of above 100 sales per month on rolling 3 month average - End 2023
    • Adhere to prescribed inside sales process with zero deviations ensuring the highest industry customer satisfaction rates - End 2023
    • Achieve a 100% work attendance record with an absence management that is fully compliant to company policies and procedures - End 2023
    • Make a minimum of 100 unique calls daily through 3CX (inbound and outbound) with a daily talk time of 4 hours - End 2023
    • Ensure all leads allocated to you on Sales Lead Gen Database (Freshsales) are contacted within the timelines agreed upon with the Inside Sales Team Leader and have a corresponding most recent update on the Sales Lead Gen Database (Freshsales) with all fields filled correctly - End 2023

    Key Competencies Criticality (H, M, L)

    • Relentlessly driven and highly competitive to succeed - H
    • Exceptional Salesmanship skills - H
    • Tactical, scrappy, relentless energy and focus to exceed targets - H
    • Ownership of Clarity, Accuracy of Forecasting and Credible Pipeline management of opportunities - H
    • Ideally experience selling home internet services on the phone, and ideally into low income and informal communities - H
    • Provide ongoing and timely feedback on all your sales activities not limited to your up-to-date prospects list, competitor information, network issues, theft, non-compliance by our customers on our home internet service and other ad hoc reports - H

    Mandatory Criteria if Any with no exceptions to hire.

    • Minimum of 1 year experience in sales in a busy Telesales / Inside Sales environment
    • Must have worked with sales targets and hitting/exceeding them
    • Must have exceptional customer service, telephone etiquette, communication skills and working knowlegde of latest technology in inside sales (telesales) organisation

    Method of Application

    Interested and qualified? Go to Poa Internet on poainternet.bamboohr.com to apply

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