Insurance Premium Finance Manager at HFCB Kenya

About the Role

The role holder will be responsible for driving IPF business growth through direct business development efforts as well as nurturing strong business relationships with existing and potential customers, key insurance intermediaries and branch business teams to ensure quick business conversion and turnaround time. The role holder will also be responsible for compliance with the laid-out Product procedures to safeguard bank’s exposure and ensure a quality IPF loan book. 

Key Accountabilities

• Oversight of end-to-end IPF business transactions and compliance with product lending parameters. 
• Business development through effective linkages with customers, underwriters, Insurance intermediaries and branch business teams to ensure quick conversion and sustained business growth.
• Preliminary evaluation on potential customers under IPF to ensure repayment ability is demonstrated prior to disbursement. 
• Prompt customer / intermediary issue resolution and relationship management for all insurance stakeholders. 
• Firstline follow up on IPF loan repayments and eventual refund process from the Insurance Company. 
• Organizing and training various stakeholders e.g. branches and insurance intermediaries to ensure they source quality business as per set standards.
• Ensuring key Insurance Companies and intermediaries are reviewed and onboarded and that they have adequate access to the bank’s IPF application and other critical documentation.
• Act as coordinator for gathering market intelligence as pertains to IPF portfolio performance in the industry alongside establishment of innovative ways to counter the stiff competition

Qualifications

• Bachelor’s degree in a Business-related field.
• At least 4 years’ relevant experience in IPF business development role.

Competencies

• Good knowledge of the Insurance Act and other developments in banking and insurance fields in general.
• Good knowledge of requisite documentation under IPF transactions.
• Good knowledge of CBK’s prudential guidelines as pertains to lending.
• People skills.
• Presentation skills
• Business minded.
• Articulate.
• Tactful.
• Quality conscious
• Attentive to detail
• Ability to effectively manage customer relationships