IT Intern at Apollo Agriculture

About the Role

We are seeking a driven and eager-to-learn recent or anticipated graduate for an IT Intern role. As an IT Intern, you will play a crucial role in supporting and enhancing our teams' operational efficiency by providing timely IT support. This internship offers a unique opportunity to gain hands-on experience in various aspects of information technology, contributing to the efficiency and effectiveness of our IT systems and processes. Our team of experienced IT professionals will provide daily support and mentorship, preparing you for the next phase of your IT career. If you're keen to get practical IT Support experience in a company that's making a big positive impact, then this role is for you.

Reporting Lines: This role reports to the IT Manager

Contract Duration: 3 months

Your day-to-day:

• Respond to user requests for service, troubleshoot problems, and help develop solutions.
• Identify, research, and resolve routine technical problems of low complexity.
• Support with fixing PC hardware components, desktop operating system software, and application software;
• Identify and escalate priority issues that need to be handled at a different level, and do the necessary follow up of users concerns.
• Develop and maintain user guides and documentation
• Participate in user training for basic hardware and software use
• Perform other duties/projects as assigned.

Requirements:

• Pursuing a Degree or Diploma in Computer Science, Information Technology, or Business Information Technology. Recent graduates with a focus on IT are encouraged to apply. 
• Successful candidates should commit to full-time availability during the three-month program spanning from February to April, 2024. 
• Strong communication and interpersonal skills are essential, along with the ability to collaborate in a multicultural team setting. 
• The ideal candidate should possess analytical skills, prioritize tasks effectively, and complete assignments with minimal supervision within specified deadlines. Initiative, flexibility, friendliness, and cooperation are highly valued traits. 
• Candidates with proven expertise in Computer Networking, IT Support, or Linux Administration will be given preference.

We:

• Are a collaborative team of smart and ambitious people who are dedicated to serving our customers
• Make magic happen to solve hard problems and always come with solutions when challenges arise
• Are comfortable taking risks that can result in radical scale, and understand that failures are opportunities to learn and improve
• Are considerate listeners and take the time to deeply understand and seek out ideas from the people around us, even when we disagree
• Offer a dynamic environment that fosters talent, collaboration, and growth
• Take pride in our work and share the responsibility to see it through from conception to deployment
• Value autonomy, honesty, transparency, and respect
• Are excited to hear from you!