Logistics Officer (Planning & Monitoring) NOB at World Food Programme (WFP)

Job Purpose

• To ensure effective monitoring of corridor performance and efficiency gains to support efficient, sustainable, and compliant operations.
• To lead efficient and fair budgeting and reconciliation process for regional corridors across regions, well aligned with operational reality.
• To supervise timely and compliant PO and payment processes for South Africa/Durban corridor operations.

Key Accountabilities (not all-inclusive)

 Lead regional corridor performance monitoring

• Lead finalization, implementation and maintenance of performance tracking process and associated dashboards to track global corridor Key Performance Indicators (KPIs).
• Monitor corridor performance, identify best practices for improved corridor performance, and optimization opportunities, as well as prepare periodic performance reports.
• Lead the efficiency gains management process development and implementation, including discussions with COs, and Global HQ relevant functions.
• Monitor the efficiency gain progress, identify best practices for corridor efficiency, and optimization opportunities, as well as prepare periodic performance reports.
• Maintain the risk corridor register, monitor the corridor risks levels and risk assessment performed by the service providers, report and escalate risks to the Global Corridor Manager.

Manage cost budgeting and reconciliation for regional corridor services

Supervise and lead the team working on:

• Lead the implementation of the budgeting relevant part of global corridor operations solution, summarized in service ToR.
• Propose and align service costing methodology and establish and agree on corridor cost share.
• Define annual plan and budgets for regional/global corridor services, well aligned with operational reality.
• Conduct quarterly and annual reconciliation for regional/global corridor services.
• Advise on optimal corridor hubs' staffing levels and infrastructures.
• Prepare corridor budgeting report and facilitate Corridor Management Committee sessions.
• Facilitate Country Office (CO) trainings on corridor budgeting process and relevant digital tools.

Supervise budget, Purchase Order (PO) and payment lifecycle for South Africa/Durban Corridor operations

Supervise and support the team working on, including periodic monitoring of the process leadtime:

• Ensure timely Proforma Invoice (PFI) to service recipients COs and ensuring funds programming for South Africa/Durban corridor.
• Ensure timely purchase order lifecycle for the awarded contracts relevant to Durban/South Africa operations.
• Ensure timely invoice management and support to payment for the awarded contracts relevant to Durban/South Africa operations.

 Other responsibilities

• Support the COs and other regional offices in implementing the Global Corridor Operations processes and Standard Operating Procedures (SOPs).
• Strengthen data sharing and communication framework for regional/global corridor stakeholders.
• Support and be alternate of Corridor Planning & Monitoring Lead as required.
• Guide and supervise colleagues within the incumbent’s team.

Expected Key Deliverables

• Established corridor performance tracking framework and KPI dashboards.
• Implemented efficiency gains management framework and tracking mechanisms.
• Produced periodic corridor performance and efficiency reports, highlighting risks and optimization opportunities.
• Delivered quarterly and annual budgeting and financial reconciliation outputs for corridor services.
• Established timely and compliant financial process management for the Durban/South Africa corridor, including PFIs, POs, invoicing, and payments.
• Strengthened stakeholder communication and data-sharing mechanisms.
• Enhanced team support, supervision, and capacity development structures.

Minimum Qualifications & Experience

• Education: Advanced University degree in Transport Economics, Supply Chain, Logistics, Engineering, Business Management or other related field, or First University degree with additional years of related work experience and/or training/courses
• Experience: At least 3 years of postgraduate professional experience. Extensive practical experience in logistics operation management, performance monitoring and analysis, and efficiency gain. Extensive experience in people management.
• Skills: Proficiency in Microsoft Excel, PowerPoint, and Word.

Languages: Fluency in English (oral and written).

Desired Knowledge & Skills

• Strong knowledge of financial processes related to logistics and budget management.
• Experience in consultancy and reporting type of work.
• Experience in project management.
• Ability to effectively liaise and coordinate with internal and external stakeholders.
• Familiarity with WFP systems (WINGS, LESS, SAP, invoice tracking tools).
• Knowledge of WFP regional and global corridor operations.