Marketing Supervisor at KEDA Kenya Ceramics Company Limited

Duties and Responsibilities:

• Manage and monitor the tilers' loyalty program, ensuring smooth operation of all program's activities.
• Track program metrics (registration, redeeming, trainings) and Monthly target completions
• Generate Weekly and monthly reports on program performance and recommend improvements.
• Manage the Program's team in Kenya
• Risk control on gifts and loyalty points management
• Monthly plans development
• Other tasks assigned by the leadership.

Education and other qualifications

• Bachelor's degree in business administration, statistics, marketing, or a related field (preferred).
• 3-5 years of experience in customer loyalty programs supervisory role
• Previous experience and strong understanding of loyalty program design and management
• Analytical mindset for data interpretation and performance tracking.
• Adaptable and able to handle multiple tasks in a fast-paced environment
• Exceptional interpersonal and communication skills to interact with professional tilers and teams.