Office Assistant - Mombasa at Inkomoko

About the Opportunity

Inkomoko is looking for a responsible Office Assistant to support the team in Mombasa at the front desk and provide professional administrative support to the company. Specific responsibilities include:

Responsibilities

RECEPTIONIST DUTIES (50% time) 

• Ensure the office is open and closed on time 
• Maintain professional front office/receptionist area & answer the office telephone 
• Greet and welcome guests as soon as they arrive at the office 
• Direct visitors to the appropriate person and office 
• Answer, screen, and forward incoming phone calls 
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures) 
• Provide basic and accurate information in person and via phone/email 
• Complete administrative tasks while seated at the front desk throughout the day 
• Ensure security at the front desk 

OFFICE ADMINISTRATION (20% time) 

• Office supply management - ensure the office has all supplies needed for successful operations 
• Stock control and monitoring for all chemicals and materials used 
• Communicate to the management in case of any repairs or maintenance required. 
• Reserve and prepare rooms for meetings – must be on time before meeting start, including  tech 
• Clerical duties, including filing, photocopying, scanning 

HOUSEKEEPING AND HYGIENE SERVICES (30% time) 

• Maintain a clean office environment and ensure that all offices, entrances, and rooms are kept clean daily. (Dusting of furniture, emptying of rubbish bins daily, and periodic cleaning of the refrigerator, microwave oven etc.) 
• Use mops and cloths for cleaning different areas to prevent cross-infection 
• Cleaning of carpets/Curtains periodically. 
• Washing of office crockery and cutlery 
• Cleaning and removal of cobwebs on walls/ceiling/windows and doors. 
• Removing visible stains on the walls. 
• Other duties as assigned.

Minimum Qualifications

Successful candidates must navigate fast-paced environments with enthusiasm and incredible attention to detail.   Minimum qualifications include:

• Ability to meet deadlines and work independently with the highest personal integrity
• Basic computer skills with MS Excel and Word
• High level of customer service, with experience in customer care roles
• Previous professional work experience in a similar role.
• Holder of a Bachelor's degree or related Advanced Diploma
• Good Communicator in English and Swahili
• Must be residing in Mombasa

What You'll Get

This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:

• Competitive salary, and potential Goal-based bonus
• Incredible company culture, including deep investment in your learning and growth
• Diverse colleagues and policies that show our commitment to equity and inclusion 
• Talented, passionate, and committed team colleagues across the region
• Ability to make a significant social impact on your community
• Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.

Closing on: Feb 23, 2024