Office Receptionist at Scope Markets

Duties and Responsibilities:

The duties provided below are general guidelines for the job description.

The executive could be asked from time to time to do work outside of those listed below but will still be relevant to the position.

• Managing the front office desk and creating a positive image of the company.
• Responding to inquiries from callers and walk in clients.
• Planning and coordinating company meetings and events.
• Managing monthly office payments for supplies, utility payments and other key payments to ensure proper running of the office.
• Ensure all company licenses are renewed on time for proper validity.
• Monitoring of contracts and SLAs (Service Level Agreements) and advice on renewal before they expiration.
• Confirming appointments and meetings for staff.
• Delivering clerical support by handling range of routine and special requirements.
• Organizing office lunches, staff birthdays and staff recognition events.
• Sorting and distributing mail or incoming documents.
• Performing other clerical receptionist duties such as filing, photocopying, collating information, etc.
• To undertake all the trainings attached to this role.
• Requesting and comparing quotes from suppliers.
• Ensure all company licenses are renewed on time for proper validity.
• Keeping files and documents organized.

Skills and Competencies:

• Superior interpersonal and communication skills; written and verbal.
• Ability to communicate, convince and challenge.
• Pro-activity, autonomy, self-starter attitude.
• Ability to listen and excellent sense of service.
• Discipline, organization rigor.
• Results-oriented, tenacious, and constructive spirit.
• Flexibility and adaptability in a fast-moving, fast-changing environment.
• Superior organizational skills, ability to prioritize, and comfortable working independently.
• Exceptional oral and written communication skills, including strong spelling, grammar, and punctuation.
• Must be committed to providing outstanding customer service and demonstrate strong interpersonal skills.
• Strong attention to detail, willingness to learn on the job, and a can-do attitude.
• Proficient computer skills and ability to operate general office equipment.
• Willingness to learn on the job.

Educational / Experience Requirements:

• Minimum of Diploma in front office operations, customer service or any business-related diploma.
• 1-2 years of relevant experience in an office setting, preferably in an administrative or clerical role.