Order Fulfilment Coordinator at Frank Management Consult Ltd

Job Description

We are seeking to fill the role of an order fulfilment cordinator for our client. S/He will be responsible for planning, organizing and executing wave-based order picking and fulfilment activities in a warehouse. This role ensures efficient and accurate order processing, inventory management and the optimization of labour resources to meet customer demands.

Roles and Responsibilities:

• Develop the warehouse wave execution for effective workloads, optimum resource availability, dynamic inventory allocation, consolidation requirements and pick face replenishment.
•  Ensure adherence for waves processes and procedures by the warehouse team for inbound, outbound, and internal warehouse.
• Collaborate with the warehouse management team to define and schedule picking waves based on order priorities, order volume and resource availability.
• Allocate resources, including equipment, materials, and personnel for each wave.
• Monitor inventory levels and availability to ensure that items needed for order fulfilment are in stock and accessible.
• Coordinate with replenishment teams to maintain stock levels.
• Supervise the execution of wave picking processes, ensuring that orders are accurately picked, packed and prepared for dispatch.
• Manage and coordinate the work of warehouse Operatives, and other warehouse employees involved in the wave.
• Implement quality control measures to verify the accuracy of order picking and packaging.
• Optimize labour resources to meet wave processing targets while minimizing downtime and labour costs.
• Responsible for addressing staffing needs and assign tasks to meet productivity goals.
• Maintain detailed records of wave processing activities including order fulfilment rates, accuracy and maintain accurate inventory records.
• Generate reports and provide performance metrics to management.
• Identify opportunities for process improvements, cost reduction, and efficiency gains in wave management.
• Champion HSE at the warehouse

Minimum Requirements:

• Bachelor's degree in supply chain management, logistics, or a related field.
• 4+ years of  experience in warehouse management, wave planning, or similar roles in a massive and busy warehouse
• WMS proficient