Payments Performance Analyst at Equity Bank Kenya

CORE  ACCOUNTABILITIES AND DELIVERABLES 

• Financial: Provide monthly product performance reports with insights to guide Business decisions
• People: Manage a team of ELPs on data Analytics and review reports from them. Work closely with BI team to ensure product dashboards are precise and provide insightful metrics on performance.
• Processes: Adhere to Product House Process and procedures mitigating any risks laid down.
• Systems: Ensure platforms and systems used for data analytics are readily available and UpToDate
• Customers/Clients: Work closely with internal clients who are users of reporting dashboards- train and continuously

KEY DECISIONS MADE BY THE POSITION -HOLDER (NOT RECOMMENDATIONS) AND HOW OFTEN

• The above position plays a crucial role in evaluating, measuring, and improving financial performance and operational efficiency in the business.
• The above role is at Group Level- supporting all licenses and Subsidiaries in providing product and channel performance reports.

Qualifications

KEY TECHNICAL AND LEADERSHIP COMPETENCIES REQUIRED FOR SUCCESS IN THE ROLE

Technical Competencies

• Data Analysis – Strong in Excel, SQL, Python/R; statistical knowledge.
• Data Visualization – Proficient with tools like Tableau or Power BI.
• Product Analytics Tools – Experience with Google Analytics.
• KPI Tracking – Defining and measuring product success metrics.
• Experimentation – A/B testing, experimentation design, result interpretation.
•  Leadership & Soft Skills
• Business Acumen – Linking product performance to business outcomes.
• Team player and Team management
• Communication – Translating data into insights for stakeholders.
• Stakeholder Management – Collaborating across product managers and business teams.
• Critical Thinking – Solving problems and identifying key insights.
• Influence & Adaptability – Leading with data and adjusting in fast-paced environments.

EXPERIENCE REQUIREMENTS  

• Number of years: 10 years and above
• Markets: Francophone markets a plus
• Functional areas: Data Science, Business Intelligence, Data Analysis
• Other: Report writing/ Presentation skills

ACADEMIC QUALIFICATIONS AND CERTIFICATIONS 

• First Degree in Data Science/ Data Analytics
• Masters Degree in Business Administration an added advantage
• Artificial Intelligence/ Predictive Analytics Diploma