People Operations Officer- LIFT - NK at Boma Projects

DUTIES AND RESPONSIBILITIES UNDER LIFT PROJECT

HR ADMINISTRATION

• Employee Records Maintain and update employee files; both on hard and soft copies and ensure the employee register and HRMIS is always updated.
• Contract Management Preparation and issuance of employee confirmation letters and renewal letters
• Support in conducting exit interviews and manage the exit process including issuing certificate of service, working closely with the People & Culture Manager.
• Leave Management Regular updating of the leave register working closely with the Cluster Office Administrators
• Liaise with the cluster offices and other departments in the preparation of annual leave planners.

RECRUITMENT

• Support the People & Culture Manager to adequately fill roles within agreed timelines as guided and ensure new joiners submit required placement documents.
• Shortlist applications and conduct preliminary interviews and screen applicants for basic compliance as assigned.
• Schedule interviews and follow up with Line Managers to provide feedback on each candidate then prepare the recruitment report for approval.
• Ensure all recruitment policies, procedures and techniques are adhered to.

COMPENSATION AND BENEFITS

• Ensure timely inclusion and removal of employees in the relevant benefits schemes
• Support the People & Culture Manager in preparation and timely submission of monthly payroll schedules.
• Update the monthly payroll with the details of new employees, promotions and exits, while ensuring accuracy of data.
• Ensures that all payroll changes are authorized prior to implementation

PERFORMANCE MANAGEMENT

• Support the People & Culture Manager to implement the performance management process as per performance calendar and timelines.
• Responsible for maintaining accurate performance management records both electronically and hard copies on staff files.

LEARNING AND DEVELOPMENT

• Conduct new staff onboarding working closely with the People & Culture Manager
• Assist in identifying training needs within LIFT Project
• Assists in the co-ordination of skills audits & learning and development initiatives to address competency gaps and skills needed within the organization.
• Responsible for maintaining accurate training records.

EMPLOYEE RELATIONS AND WELFARE

• Assists the People & Culture Manager in drafting summaries of hearing proceedings.
• Assists the People & Culture Manager in providing guidance on HR policies to line managers and employees, so as to ensure that employment conflict is effectively managed.
• Liaise with Staff Welfare representatives across the LIFT cluster offices for the co-ordination of staff welfare initiatives across the offices.

GENERAL

• First point of contact support employees on a day-to-day basis and answer questions about benefits, BOMA policies etc.
• Work with the People & Culture Manager in ensuring employees are engaged by having a good employee experience.
• Support the development and implementation of HR initiatives
• Coordinate and participate in HR audits when called upon 4.7.5 Coordinate and complete adhoc HR projects as and when they arise.

EDUCATIONAL REQUIREMENTS:

• Bachelor’s Degree in Business with a focus on Human Resources, Business Management or Business-Related Course Postgraduate Diploma in Human Resources or CHRP will be an added advantage Member of IHRM

MINIMUM REQUIRED EXPERIENCE:

• At least Four (4) Years progressive HR Generalist Experience