Principal Officer, Corporate Communications at Salaries and Remuneration Commission

Job Purpose

Responsible for implementing the corporate image and stakeholder management policies and strategies to enhance the Commission’s brand.

Key Responsibilities/ Duties / Tasks

Managerial / Supervisory Responsibilities

1.  Provide input into the departmental work plan and compile budget estimates to inform the departmental planning process;
2. Support in the management of media relations to build a positive SRC image;
3. Organise and coordinate the Commission events, including press briefings;
4. Facilitate access to information and data when required by the public;
5. Manage review of media and social media for news and information relating to SRC’s mandate;
6. Assist in monitoring the impact of the communications strategy, communications policy, stakeholder management and mapping strategy, stakeholder management policy, and propose reviews where appropriate;
7. Assist in collating and collecting content for Mishahara quarterly newsletter, e-Connect weekly bulletin, publications and reports, information, education and communication materials, promotional materials, and graphics for social media and website, among others;
8. Ensure approved graphic designs fit within printer-ready resolutions and specifications, and liaise with external printers, as necessary.
9. Carry out training needs assessment and propose training programmes for departmental staff that report to the position;
10. Identify and evaluate communication risks and implications of all departmental activities;
11. Lead the development and performance management of staff that report to the position for the achievement of both individual and departmental goals;
12. Supervise and evaluate the performance of staff that report to the position; and
13. Mentor and coach staff that report to the position, in liaison with the Head of Corporate Communications.

Operational Responsibilities / Tasks

1. Implement policies, procedures and manuals to ensure improved efficiency and effectiveness of service delivery;
2. Draft content for print and electronic media to ensure clear communication to stakeholders;
3. Review and update SRC’s website, intranet and social media platforms ensuring that the content is factual and timely;
4. Provide requisite information to ensure accurate and timely responses to media and other key stakeholders.
5. Respond to media queries for the Commission to ensure responses are timely and factual, in liaison with the Head of Corporate Communications;
6. Prepare content for information, education and communication materials and other promotional materials;
7. Implement the corporate social responsibility (CSR) strategy and programmes;
8. Draft opinion editorials for publication in line with Commission’s mandate;
9. Draft press releases and briefs on SRC’s programmes and activities;
10. Draft speeches and statements for the Chairperson and CEO;
11. Review audio-visual productions, documentaries, radio productions, as well as other printed materials;
12. Identify public relations issues as they emerge and propose remedial action;
13. Provide secretarial services to the Commission’s Corporate Image and Stakeholder Management Committee, as may be assigned by the Head of Corporate Communications;
14. Develop individual work plan, monitor own performance and seek support to ensure delivery of agreed targets; and
15. Prepare and submit departmental monthly, quarterly and annual reports to Head of Corporate Communications.

Job Dimensions:

Financial Responsibility

Provide input to the department budget and procurement plan.

Responsibility for Physical Assets

1.  Computer
2. Office equipment and furniture
3. Camera
4. Banners

Decision Making / Job Influence

1.  Managerial
2. Analytical
3. Operational

Working Conditions

• Office setting with occasional travel out of office.

Job Competencies (Knowledge, Experience and Attributes / Skills) Academic qualifications

1. Bachelor’s degree in Mass Communication, Journalism or any Bachelor’s degree with a Post Graduate Diploma in Mass Communication or Journalism from a recognised university.
2. Master’s degree from a recognised university shall be an added advantage.

Professional Qualifications / Membership to professional bodies Member of any society and in good standing.

Previous relevant work experience required

• Eight (8) years of relevant work experience, with at least 4 years in a comparable position in a reputable organisation.

Functional Skills, Behavioral Competencies/Attributes:

1. Meets the requirements of Chapter Six of the Constitution;
2. Ability to deliver results in a complex and dynamic environment;
3. Demonstrate ability to manage and lead high performing teams;
4. Ability to identify customer needs and deliver service excellence
5. Demonstrate knowledge on relevant legislation and applicable professional standards;
6. High level of interpersonal skills;
7. Ability to work with minimum supervision and under strict timelines;
8. High level of attention to detail;
9. Ability to work with teams;
10. Possess problem solving skills;
11. Good analytical and communication skills;
12. Graphic design skills and experience is an added advantage; and
13. Knowledge of relevant graphic design software is an added advantage.