Quality Assurance Manager at Brookside Africa Limited

Job objective

• Responsible for leading the Quality Assurance activities; establishing best practices and driving food safety systems by developing, implementing and maintaining the factory's Quality and Food Safety Management Systems, standard operating procedures and regulatory programmes.

Key responsibilities

• Provide support to the organisation in undertaking quality improvement projects.
• Participate in review meetings aimed at delivery of quality safe products and risk management. Verification of all products and inputs to ensure they are authorized and conforming to company requirements before release
• Verify the food safety capabilities, practices and execution of food safety procedures
•  Ensure that the quality and food safety management system is functioning properly throughout the organisation
•  Validate, verify and evaluate the effectiveness of the quality and food safety plans in place
• Link with external bodies and regulatory agents in ensuring that the quality standards are well maintained and that the company complies to national and international standards
• Represent the company in regulatory bodies technical committees and external quality forums and there- after provide feedback to management
• Review consumer complaints, lead in root cause analysis and carry out corrective actions
• Participate in problem solving and decision making with regards to quality matters
• Conduct periodic market visits to help maintain the quality standards
• Carry out good manufacturing practice audits evaluation and provide recomendations on areas of improvement.
• Participate in new projects and facilitate change management to foster quality standards
• Review and verify raw materials, products, ingredients and chemical specifications sheets
• Train and develop employees on aspects of Quality Assurance requirements
• Generate required quality performance reports

Minimum qualifications, experience, knowledge and skills

• Bachelor's degree in Food Science and Technology or Dairy Technology with at least 5 years' experience in a food manufacturing concern
• Knowledge of quality and food safety standards
• (QMS, FSMS, FSSC, ISO 17025)

Knowledge of relevant regulatory requirements

• Ability to undertake research
• Leadership, organizational and planning skills
• Good analytical and problem solving skills
•  Maintain effective working relations with regulatory authorities, third party audit firms, internal stakeholders and customers
• Report writing and presentation skills
• Interpersonal and communication skills
• Ability to build collaborative relationships