Registration & Admission Officer at Mater Hospital

Main Duties

•  Proper vetting of a patient/next of kin as per registration and admissions procedures and admission process
•  Retrieving and updating through the HMIS patient’s file and registering/admiting the patient within the set service and transaction time limit
•  Admiting corporate patients as per respective company guidelines, and liaise with necessary departments to ensure proper admission documentations are filled and communication with respective insurance or company is done within set time limits
•  Retrieving, posting charges from other departments and confirming payments received are receipted against the respective services charged
•  Booking patients to respective consultant clinics correctly and ensuring that set limits and cancellations are communicated properly
•  Notifying NHIF on admissions as per requirements
•  Undertaking cashiering functions at various service points as allocated from time to time and ensuring proper shift reconciliations done
•  Ensuring all necessary registers are updated for ease of reference and clear handovers undertaken to ensure continuous process flow
•  Responding to queries/concerns and offering adequate clarifications to clients
•  Receiving, Interviewing and properly guiding the patient/next of kin on the hospital requirements, charges and deposits

Required Qualifications for the Position

•  Degree/Diploma in Business Management/CPA 11/Basic Accounting/Public Relations
•  Knowledge in Front Office management
•  Knowledge of credit management
•  Experience in a similar position or equivalent