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  • Posted: May 11, 2020
    Deadline: Not specified
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    DIB Bank Kenya Limited (DIBBKE), is a fully owned subsidiary of Dubai Islamic Bank PJSC (AE) - a pioneering institution that has combined the best of traditional, Shariah values with technology and innovation that characterize the best of modern banking.
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    Relationship Manager- Business Banking

    Responsibiliies

     

    • Deliver the revenue and balance sheet targets assigned by identifying and maintaining  target customers/ customer segments within each catchment area
    • Manage the profitability of product portfolios and customers as well as  improve the profitability through increased fee income generation
    • Ensure the overall credit quality of the asset book within acceptable limits
    • Review the overall portfolio in a timely manner and recommend appropriate credit facilities in line with the bank’s credit policy to maximize earnings while containing risks to an acceptable level.
    • Obtain audited financial statements, analyze and recommend credit proposals of potential borrowers to the approving authority to meet financial objectives.
    • Maintain complete control aspects i.e., documentation, periodical customer visits / call reports, expires on monthly manner in order to monitor the assigned portfolio effectively and to ensure all statutory and controls for the business processes
    • Manage assigned relationships to ensure satisfactory account conduct and early ratification of various credit related issues.
    • Undergo an annual review process on the assigned portfolio to maintain strict credit discipline.
    • Identify the segment target market to broad – base the portfolio and pursue growth opportunities towards on boarding of the new clients
    • Ensure high performance culture and delivery of professional and quality customer service
    • Monitor customer complaints, approaching complainant personally where required to ensure prompt resolution
    • Ensure follow ups on exception report with regard to returned Cheques and call for explanation from customer where necessary.
    • Ensure follow ups on deficiency reports.
    • Ensure timely & accurate submission of regular & adhoc management reports
    • Ensuring all portfolio monitoring/management processes & measures are undertaken regularly and on an on-going basis and all credit files are properly maintained with a view to achieving good audit rating

    Education:

    Basic Education:

    Bachelor’s Degree in Business Management/ Finance/ Accounting/ Economics/ Marketing or equivalent

    Additional Desirable Qualifications:

    Certification or Degree or Diploma in relevant area

    Training/Skills

    • Credit knowledge and marketing skills
    • Functional Policies and Procedures
    • Relevant Product Knowledge
    • Knowledge of banking practice and theory and bank’s credit policy and operating systems
    • Compliance and Regulatory requirements knowledge for each of the products

    Work Experience :

    Minimum 5 years’ experience in banking, with at least 2 years in managing medium-large commercial portfolio at senior levels in well-established and recognized financial institutions.

    Competencies:   

    • Analytical thinking
    • Problem solving skills
    • Communication skills
    • Customer Focus
    • Selling Skills
    • Foundations & principles of Islamic finance

    Method of Application

    To apply, send your CV and cover letter to careers@dibkenya.co.ke quoting Ref. No. BB/RM/008/20 as the Subject of the email application.

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