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  • Posted: Mar 20, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
    Read more about this company


    Relationship Manager, Premier banking

    Job Purpose Statement

    The Premier Relationship Manager is primarily responsible for acquiring, servicing and managing HNW client relationships through one on one engagement, identifying client needs and
    providing them with the appropriate bank products, services and solutions.The Premier Relationship Manager is also accountable for

    • Driving revenue and volume growth of portfolio assigned
    • New to Bank client acquisition
    • Deepening of existing client relationships Cross sell of products/ solutions thereby increasing their share of wallet in the Bank
    • Retention of existing customers Increase of customer satisfaction levels Delighting clients through providing excellent service which leads to increased loyalty
    • Adherence to bank policies, procedures & guidelines
    • Recommending, structuring and selling solutions that address client needs

    Ideal Job Specifications


    • Bachelor’s degree in a business-related field
    • Master’s Degree will be an added advantage


    • Customer Relationship Management Course
    • Sales Course
    • CISI Certified Level 1 will be an added advantage
    • Certificate of Proficiency in Insurance (COP) will be an added advantage
    • Desired work experience: Minimum 8 years’ experience 5 of which should be in a sales and service related role within a financial services institution serving HNW customers. In-depth knowledge of the local banking industry, banking products, banking services and banking regulations. Good working knowledge and understanding of general commercial regulations and practices.

    Closing on: Mar 26, 2023

    Method of Application

    Interested and qualified? Go to NCBA Group on to apply

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