Relationship Manager – SME (Eldoret & Meru) at HF Group

Overall Job Purpose

The Relationship Manager - SME will be responsible for selling Liabilities and Assets  in order to grow the Branch Business.

Principle Accountabilities

• Ensure growth of the branch asset & liability books and profitability by working with and directing the branch sales team on activations, portfolio management, strategy adoption, customer visits and sales activities in general
• Monitor Non performing loans and manage the same.
• Setting up the branch business development strategy in line with company strategy and preparation of relevant reports to monitor and review performance
• Ensure optimum team productivity and identify training needs of the team.
•  Cross selling of HFC Banks products by establishing new relationships in order to grow both assets and liabilities book.
•  Maintaining customer relations by regular contact to ensure customer satisfaction business continuity
• To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC Compliant.
• To check data entry by verifying the data captured against source documents to ensure accuracy in data capture.
• To analyze loan applications by interviewing the customers.
• To identify customers borrowing needs by interviewing so as to ensure selling of the right products.

Minimum Qualifications, Knowledge and Experience

• A Business related degree.
• 3 years in Banking Industry

Key Competencies and Skills

• Selling skills
• Analytical skills
• Negotiation skills
• Supervisory skills
• IT Skills
• Report writing
• Communication skills
• Product knowledge 

Application Deadline: 04 November 2022