Revenue Assurance Manager at KCB Bank Kenya

KEY RESPONSIBILITIES

• Provide supervision to analysts whilst performing revenue assurance cyclic tests, work with the business to design new revenue assurance controls
• Define, extract, and analyze data to identify potential areas of revenue leakage. ensure processing to profit and loss account and customer accounts. 
• Execute revenue assurance controls testing as per the annual the testing plan, ensure all revenue assurance trackers are maintained and up to date
• Identify and report revenue leakage and make recommendations for remediation.
• Continuously assess revenue assurance controls to ensure that the bank has effective controls and accurate reporting of revenue flows, allocated at customer-level, across all products / services and business units.
• Primary support in cross functional initiatives to mitigate revenue leakage, through process improvement and / or system enhancement.
• In collaboration with business and technology teams, lead Root Cause Analysis on identified Revenue Leakage, assign ownership, follow up to recover and fix.
• Document the processes of revenue leakage identification, validation and root causing.
• Report identified revenue leakage and controls gaps promptly using the RA reporting tools and dashboards within defined frequency.
• Develop a revenue assurance data repository working with the BI and reporting teams to deliver a suite of data to be used for control automation and analytics.

MINIMUM POSITION REQUIREMENTS

• A Bachelor's degree from a recognized university.
• Professional qualification in SQL &/or database administration is an added advantage
• At least five (5) years' work experience in banking or financial services sector, including specific experience in the following areas:
  • Data &/or financial analysis
  • Banking operations
  • Credit analysis or credit operations
  • People management