Sales Supervisor (1) at HI Home

We are seeking highly motivated and experienced Sales Supervisor to join our team at our Garden City Mall branch. The ideal candidate will be responsible for leading a team of sales
representatives, driving sales performance, ensuring customer satisfaction and managing the day- to-day sales operations within the shop.
Key responsibilities:

• Leading and managing a team of sales representatives.
• Developing and implementing effective sales strategies to drive revenue growth.
• Monitoring sales performance metrics such as revenue, sales volume and profitability. They analyze data to identify areas for improvement and take corrective actions as necessary.
• Collaborating with inventory and supply chain teams to ensure adequate stock levels to meet customer demand.
• Providing ongoing training and development opportunities to sales team members to enhance their product knowledge, sales skills and customer service capabilities.
• Conducting market research and analysis to identify new business opportunities and stay informed about changes in consumer preferences, industry trends and competitor strategies. Ensuring compliance with company policies, industry regulations and legal requirements. Any other duties assigned by supervisor.

Qualifications:

• At least 2-3 years of experience in sales, with a proven track record in retail or electronics/home appliance sales.
• Prior supervisory or leadership experience in a sales environment is highly preferred. Degree/Diploma in Business, Marketing, Sales or a related field.
• Strong interpersonal and communication skills; ability to build rapport with customers. Self-motivated, target-oriented and able to work in a fast-paced environment.