Sales Supervisor at Flexi-Personnel

JOB PURPOSE

As a Sales Supervisor, you will be responsible for supervising Sales Agents and Dealers to achieve and exceed sales targets set by the Area Sales Manager (ASM). You will play a key role in developing sales strategies, tracking performance metrics, conducting sales activities, and ensuring customer satisfaction.

KEY DUTIES AND RESPONSIBILITIES

• Supervise Sales Agents and Dealers as assigned by the ASM.
• Achieve and exceed set sales targets.
• Develop journey plans for Sales Agents.
• Receive and report on sales, leads, and customer issues.
• Track and review sales performance metrics daily, weekly, monthly and quarterly.
• Organize and coordinate Sales Agents' daily BTL/Marketing activities.
• Collect and submit competitive intelligence and market trends.
• Drive sales uplift for assigned dealerships and ensure monthly growth.
• Conduct gate meetings with the sales agents and dealership teams and daily coaching with Sales Agents.
• Collaborate with ASM and customer service to enhance customer relationships.
• Responsible for training and shadowing of the sales agents.
• Conduct sales follow-ups and closings with Sales Agents.

EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND TRAITS

• Bachelor’s degree/Diploma in Sales, Marketing, Business Administration, or related field.
• 2-3 years of sales experience, preferably in the automotive industry.
• Experience managing a team of Sales Agents for at least 2 years.
• Knowledge of customer relationship management (CRM) systems.
• Proficiency in Excel, PowerPoint.
• Excellent sales and negotiation skills.
• Strong leadership and team management abilities.
• Exceptional communication and interpersonal skills
• Analytical skills to track and analyze sales data and trends.